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TrueContext

TrueContext

Composite Score
7.9 /10
CX Score
8.0 /10
Category
TrueContext
7.9 /10

What is TrueContext?

TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities

Company Details


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Awards & Recognition

TrueContext won the following awards in the Online Forms category

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TrueContext Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrueContext.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueContext?

8% Negative
7% Neutral
85% Positive

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Acts with Integrity

Feature Ratings

Average 82

Electronic Signatures

86

Mobility

84

Workflow Automation

83

Security

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

80

Drag and Drop Design

80

State Transformation

79

APIs and Integration

76

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

82

Business Value Created

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

TrueContext Reviews

José P.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic tool to have a documentary control!

Likeliness to Recommend

10 /10

What differentiates TrueContext from other similar products?

The differential of prontoforms for me is the flexibility it has to create forms and reports of any kind. It is very useful when you want the professional to be on site and not on the computer. It facilitates document management. The cloud where the forms are stored and you always have access is very useful. It is a simple application to use and very easy to change or improve.

What is your favorite aspect of this product?

The ability to create a form from scratch and have it fit what you need, not the company fitting the application.

What do you dislike most about this product?

Perhaps it needs to develop how to better connect with the different ERPs on the market.

What recommendations would you give to someone considering this product?

For me, prontoforms is a fantastic tool for document control in the company. It avoids paper documents that are then lost, that have to be scanned, it avoids word, excel... having all the information in a cloud. We are a project company with 20 Project Managers who manage project documentation through Prontoforms and the cloud. Also to show the client the development of the project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan Carlos R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use, practicality, and easy to implement.

Likeliness to Recommend

9 /10

What differentiates TrueContext from other similar products?

Prontoforms has an easy way to use a template form to capture information in an easy wway.

What is your favorite aspect of this product?

it is easy to use, and very intuitive.

What do you dislike most about this product?

The integrations sometimes are difficult.

What recommendations would you give to someone considering this product?

It is easy to catch information from the field and organized it in an easy way to take not comprehensive decisions.

Pros

  • Transparent
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Alan W.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

A fantastic application that's intuitive to use.

Likeliness to Recommend

10 /10

What differentiates TrueContext from other similar products?

It's ease of use and is feature rich.

What is your favorite aspect of this product?

ProntoForms has a fantastic approach to conditional logic that allows it to provide a solution to almost any requirement.

What do you dislike most about this product?

It uses AWS hosted outside of the UK.

What recommendations would you give to someone considering this product?

Give it a go, you won't be disappointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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