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TrueContext

TrueContext

Composite Score
7.9 /10
CX Score
8.0 /10
Category
TrueContext
7.9 /10

What is TrueContext?

TrueContext (Formerly Prontoforms) provides the worlds most advanced Field Intelligence platform to help customers drive productivity and compliance in their field services activities

Company Details


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Awards & Recognition

TrueContext won the following awards in the Online Forms category

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TrueContext Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TrueContext.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueContext?

8% Negative
7% Neutral
85% Positive

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Acts with Integrity

Feature Ratings

Average 82

Electronic Signatures

86

Mobility

84

Workflow Automation

83

Security

82

Version Management

81

Data Analysis and Survey Function

81

Field Configuration and Customization

80

Drag and Drop Design

80

State Transformation

79

APIs and Integration

76

Vendor Capability Ratings

Average 82

Ease of IT Administration

85

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Customization

82

Business Value Created

82

Quality of Features

82

Availability and Quality of Training

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

TrueContext Reviews

Paul Y.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Tremendous Functionalities

Likeliness to Recommend

9 /10

What differentiates TrueContext from other similar products?

Easy to create Web forms.

What is your favorite aspect of this product?

Intuitive interface for anyone to use.

What do you dislike most about this product?

I have no comments regarding its fault

What recommendations would you give to someone considering this product?

Excellent tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ricardo M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Collective Assistance from The Tool

Likeliness to Recommend

9 /10

What differentiates TrueContext from other similar products?

The creating and updating of all the forms is well managed and maintained by this wonderful platform.

What is your favorite aspect of this product?

The editorial capacity for this tool brings a functional capacity that increases business reliability and ensure there is a functional business space.

What do you dislike most about this product?

The tool has offered the right assistance in matters form creation and management, and this brings a satisfactory option that safes on business clarity.

What recommendations would you give to someone considering this product?

The support tool for all forms and business development is one of the most articulate options that businesses offer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Role: Vendor Management
  • Industry: Engineering
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Streamlined Data Collection and Workflow

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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