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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Océane V.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, good collaboration even with external

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is a good product for task and project management. You can use a template from the library. It is easy to share your trello board with someone outside of your organization. We use it with our LMS, 360L to track our support request and enhancement requests.

What is your favorite aspect of this product?

It is really easy to use and we can comment each deck and add so many criteria (priority, tasks, status...)

What do you dislike most about this product?

They could extend their features. Today we can find a similar tool that offers so much more than just board for project and task management.

What recommendations would you give to someone considering this product?

If you are looking for a basic and easy to use project/task management it's a good idea to buy Trello. If you are looking for a more global collaboration tool, you must look for another tool.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation

Robert J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use and very helpful.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello makes it simple for me to manage all of my projects and finish them quickly.

What is your favorite aspect of this product?

Trello is a very helpful online tool for managing my workday since it lets me plan out my chores and activities and exchange information with my coworkers. It also offers an intuitive board where I can list all of my activities and set up reminders to help me remember what has to be done.

What do you dislike most about this product?

Trello is designed for tracking tasks associated with processes or projects that have clear stages, such as hiring pipelines, sales, and customer onboarding and approval processes. Trello isn't the greatest tool for the job, in my experience, when you need to organize resources in complex projects using formats like sprints. Because Jira takes over there, I like that Trello is now a part of Atlassian.

What recommendations would you give to someone considering this product?

To get the most of this software, I advise having a prepared team with effective communication and interaction.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Leonard N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Trello works great for simple projects!!!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

I can simply keep track of my tasks because they are highlighted in color on the board.

What is your favorite aspect of this product?

Since its release, the project management tool Trello has allowed us to work more productively. I adore how simple it is to put up boards and keep track of the essential components of our projects, regardless of changes, newly established goals, or already completed goals. The user interface is straightforward for new users, and you can quickly drag a job or subtask into any stage of the project without having to manually change its state. It also clearly shows the task's assigned state.

What do you dislike most about this product?

I don't believe Trello provides a wide enough range of capabilities for the pricing to set itself out from rival products. You'd think a service devoted to project management would be able to execute that one task amazingly effectively, yet for the same price or less, a rival complete solution can add functionality to the core concept that Trello doesn't frequently.

What recommendations would you give to someone considering this product?

I would urge anyone thinking about using Trello to do it without hesitation. With simple interfaces with Zoom, Dropbox, Gmail, Salesforce, and other services, it's the greatest task management app on the market for moving your work from numerous platforms to just one. With simple-to-use boards that offer automation and report generating, it has great team collaboration and project management tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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