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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Balram M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Great project management tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Documents and attachments for storing reference materials.

What is your favorite aspect of this product?

Checklists within Cards

What do you dislike most about this product?

Incorporate a basic drawing tool for adding notes.

What recommendations would you give to someone considering this product?

A user-friendly and highly intuitive platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ritesh K.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use and adapt. Value for money.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Intuitive UI, variety of features, good customer service,

What is your favorite aspect of this product?

Task management

What do you dislike most about this product?

Mobile application has limited features.

What recommendations would you give to someone considering this product?

Must try product if manage task and project efficiently

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Kevan B.

  • Role: Operations
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Increase Effectiveness

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Visual project management through boards, lists, and cards, support for attachments, comments, and due dates and Assign tasks and track progress which differentiates Trello from other similar products.

What is your favorite aspect of this product?

- Offers Keyboard shortcuts for efficiency - Scalable for teams of all sizes - Custom pricing for enterprises

What do you dislike most about this product?

- Limited file sharing and storage capacity - Limited reporting and analytics - Limited data export and backup options

What recommendations would you give to someone considering this product?

Recommend using

Pros

  • Enables Productivity
  • Over Delivered
  • Appreciates Incumbent Status
  • Helps Innovate

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