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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

697 Reviews Write a Review

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

4 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value

Down 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 91%
Conflict Resolution:: 95%
Strategy & Innovation:: 92%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Notifications

Add Attachments

Shared Task List

Due Dates

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

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View Trello in this category (opens in a new tab)

Trello Reviews

Shalini M.

Role: Finance
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Decent task management app from Atlassian

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is a Atlassian product, so stability and new features are not an issue. Layout is good, and helps in keeping the focus. Overall great product

What is your favorite aspect of this product?

Easy to tag colleagues, and assign tasks. Sometimes you might feel it as more like JIRA

What do you dislike most about this product?

Nothing as such , it has all the major features required

What recommendations would you give to someone considering this product?

If you want to limit yourself on Atlassian products and looking for interoperablity and stability, then go for it. Its one of my frequently used apps

Pros

Continually Improving Product
Trustworthy
Efficient Service
Respectful

Amal D.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Great for long-term plans

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

trello’s boards map multi-month projects better than airtable, with visual timelines that keep goals in sight. it’s my roadmap for big dreams.

What is your favorite aspect of this product?

The milestones card marks key wins, like “beta launch,” for focus. i can archive old lists to keep long-term boards clean. the butler automation schedules recurring tasks.

What do you dislike most about this product?

Reporting tools are basic, needing premium for deeper insights.

What recommendations would you give to someone considering this product?

For long-term projects, trello’s boards guide steady progress.

Pros

Helps Innovate
Unique Features
Effective Service
Respectful

Cons

Security Frustrates

Steven E.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

ideal for small businesses.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

trello’s free plan outdoes wrike for startups, with enough features to manage lean projects without cost. it’s our budget-friendly growth tool.

What is your favorite aspect of this product?

the board templates, like “marketing plan,” kickstart projects in minutes. i can share boards with clients for transparency, building trust. the email-to-board feature turns messages into tasks instantly.

What do you dislike most about this product?

advanced reporting, like workload views, is locked behind premium plans.

What recommendations would you give to someone considering this product?

for small businesses, trello’s free tools deliver big value.

Pros

Over Delivered
Security Protects
Continually Improving Product
Reliable

How We Deliver

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

Up 1 Since last award

87 Satisfaction of Cost Relative to Value

Down 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Shalini M.

Decent task management app from Atlassian

Likeliness to Recommend

Pros

Amal D.

Great for long-term plans

Likeliness to Recommend

Pros

Cons

Steven E.

ideal for small businesses.

Likeliness to Recommend

Pros

Most Popular Trello Comparisons

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Title

Up 1
Since last award

Down 1
Since last award

Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Notifications

Add Attachments

Shared Task List

Due Dates

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support