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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

82

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Craig C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Versatile Platform for Team Projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is easy to use because everything is based on a drag-and-drop function. It only takes a few minutes to get started and will likely be clear to experienced and inexperienced users.

What is your favorite aspect of this product?

I like Trello because you can create customized cards for each task. This allows us to assign tasks to specific individuals and establish accountability. I also like the notifications that Trello sends to my emails because I can easily check what is happening conveniently when I am travelling without login in to Trello every time. I also like the flexibility to add and reduce the number of users on a particular job board.

What do you dislike most about this product?

Trello allows any team member to move any card. This could create confusion especially if you add a new user who does not understand how the platform works. Trello does not seem to integrate well with Word document because it does not allow easy viewing of the documents. We usually paste the content from Word to Google Doc and share the link on the relevant Trello card, which grants quick access. The notifications sent to the email could be too many if you have a large, active team on Trello.

What recommendations would you give to someone considering this product?

Train your team to move the task cards immediately they complete a certain task to ensure the cards give an accurate representation of the task progress.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Nivina J.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2023

Easier to manage projects and tasks.

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

built-in time tracking

What is your favorite aspect of this product?

user friendly interface

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

simplicity and intuitive interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karrie B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Trello my favorite tool that I use every day

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is ready to go with your first long it. It is easy to use and easy for others to start and share. I have a paid account as well as set up clients on the free account to see if they like it before they purchase. I love that you can find things online and easily post to a board and even specific cards with little effort.

What is your favorite aspect of this product?

The 2 biggest features that I love about Trello are is the ability to add things from online search on mobile with ease and the ability to do easy document storage. Doesn't matter if it is a document or a weblink - it can be added for easy retrieval later. The visual aspects of the cards and lists also makes it very visually pleasing easy to move things around without loosing information.

What do you dislike most about this product?

I wish you could add people to collaborate without having to add to your subscription seats.

What recommendations would you give to someone considering this product?

If you are interested set up a few boards with the free plan and see if you use it. If it works then it defiantely worth every penny to keep you organized and productive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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