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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

660 Reviews Write a Review

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

Filter By

7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

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Trello Reviews

Charanjeet S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Best and Simple Task Management Tool for Developer

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello provides the best and simple user interface. It provides very clean and easy to understand UI.

What is your favorite aspect of this product?

I like the dashboard of trello. We can create any number of lists and tasks under the lists to efficiently manage the day to day or sprint based work. We can create subtasks and keep track of in progress and archived tasks as well. Also adding subtasks is the best function I like in the Trello. Easily tasks can be moved between different lists by just drag and drop

What do you dislike most about this product?

Currently there is not any functionality to manage the time, we are not able to keep track of the time spent on each and individual task, we do leave the comments on the tasks manually. But they can embed a timer in the tasks to improve the more engagement

What recommendations would you give to someone considering this product?

Trello is the best recommendation from my side if you are working on the task basis. Multiple teams can work on the same time and keep track of the status of the tasks. They can check the current state of the task and leave comments by tagging someone specific person

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jenny H.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Good for what it is

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's very customizable, which makes it easy to tailor it to your projects and needs.

What is your favorite aspect of this product?

I like how you can tailor it to what you need such as prioritizing projects, customizing it, and laying it out to best fit your needs.

What do you dislike most about this product?

I think the interface can be improved upon, but it's been a while since I've last used it, so it may have changed since.

What recommendations would you give to someone considering this product?

Would recommend! From what I remember, it was free and easy to help me track projects and deadlines.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Andrea N.

Role: C-Level
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy to use but it's no different from others

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

I don't find anything different in trello that I could find in other similar apps or webs

What is your favorite aspect of this product?

That it is pretty simple to use so I don't spend time teaching my employes how to use it

What do you dislike most about this product?

I don't dislike anything about the product

What recommendations would you give to someone considering this product?

To try it if the are starting to have a lot of projects and they need order, it will be a perfect platform to do that

Pros

Reliable
Performance Enhancing
Enables Productivity
Saves Time

Cons

Commodity Features

How We Deliver

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Charanjeet S.

Best and Simple Task Management Tool for Developer

Likeliness to Recommend

Pros

Jenny H.

Good for what it is

Likeliness to Recommend

Pros

Andrea N.

Easy to use but it's no different from others

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support