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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Emma Sophia R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

"The best meeting tool for great professionals"

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello's versatility can be great because it can be used for almost anything you can think of (personal to-do lists, work projects, like a CRM, etc.).

What is your favorite aspect of this product?

With Trello, you get simple, intuitive, and easy-to-use software that doesn't have much of a learning curve. Trello enables its employees to quickly communicate with each other through standardized signals that everyone understands instantly, streamlining their workflow. In summary, I like that I can create "Boards" which allow me to cover all the tasks and relevant and necessary information of a particular project. The "Lists‍" are used to create the lists you want to keep detailed track of ideas, information and progress regarding your board / project. Fluid "cards" can be rearranged within a list or moved from one list to another. The "Team Collaboration" Each board has a defined set of members who can view it and create or move cards between lists.

What do you dislike most about this product?

The downside to this is that this tool can be limited when it comes to really complex projects.

What recommendations would you give to someone considering this product?

Trello could be a better choice for small businesses with simple processes, which need additional features to manage the complexity they are dealing with, so that they can keep track of each project.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Akshay S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to understand and easy to use

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello has unique features like ability to add tags to the task

What is your favorite aspect of this product?

Unique features like ability to add tags to the task

What do you dislike most about this product?

There is nothing to dislike about this product

What recommendations would you give to someone considering this product?

For the start, install the free basic version of trello and get hands-on experience with it which is very easy to understand and use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Purvi R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Trello - simple and easy to use bug tracking tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

I have used free version and even free version provides most of the features. It is very easy to use and posting bugs is like a child play.

What is your favorite aspect of this product?

different tabs for different tasks.

What do you dislike most about this product?

Numbering is not automatically done when we post bugs.

What recommendations would you give to someone considering this product?

Just use it for your daily tasks or as a bug tracking tool. It is really easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Vendor Friendly Policies

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