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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Richard C.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Super easy to use at a great price

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

I love how I can add labels to my cards and create templates for cards that we most often use. I also like that you have a lot of room in the description and the ability to add multiple attachments to cards.

What is your favorite aspect of this product?

I love how easy it is to use. I tried several products and Trello was by far the easiest to use. I did a quick walkthrough with my team and then turned them loose. We start all of our standups by reviewing the board and discussing plans for the day. Trello has been a big player in the success of my project.

What do you dislike most about this product?

Reporting! I wish reporting was better. I would love to see canned reports, and have the ability to share reporting with my team. Right now all of my reports are custom built, which is fine. But I believe the reporting wouldn't be difficult to add. It would be a big win.

What recommendations would you give to someone considering this product?

There are several products like Trello available. You'll spend more time evaluating than you would if you just go with Trello to begin with. And start with the free trial. See if you like it. It's easy to upgrade and you'll work with a friendly team to help you find the best price for your organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Excellence meets efficiency with task management.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yker V.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

The best way to implement Kanban boards for PM!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's very intuitive and easy to integrate with other business tools like Google Workplace, Dropbox, and MS Office. It enables collaboration and task management smoothly during projects.

What is your favorite aspect of this product?

It's very intuitive and helpful to implement Kanban boards. It has helped me in the past to develop an agile mindset with different clients as well.

What do you dislike most about this product?

It doesn't stop users from making silly mistakes. Although it's great for collaboration, it could offer a certain degree of control.

What recommendations would you give to someone considering this product?

Don't put the cart before the horses. Trello is a great way to implement Kanban boards and agile project management, but won't replace sound training in Agile Frameworks and the appropriate mindset.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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