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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Susan D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Basic but Needs Improving

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Mastered at the basic Kanban style.

What is your favorite aspect of this product?

Good at the one thing and great at replicating projects or campaigns.

What do you dislike most about this product?

If you need to change up the view or assign at multiple layers, it doesn't do the best in those situations.

What recommendations would you give to someone considering this product?

If you need strictly basic Kanban project management, this is for you!

Pros

  • Fair
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Performance Enhancing
  • Charges for Enhancements
  • Leverages Incumbent Status

Angus J.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Fundamental to our company, it is the one.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

At this time our main platform for project management, since we found it we do not want to get rid of it, it allowed us to meet all the requirements we had, such as being able to monitor in real time, manage our projects and plan the necessary tasks. Its various functions make you want to have it working in the organization, it is excellent how you can work with it.

What is your favorite aspect of this product?

Good resources that favor good project management. We had a very simple implementation process and with an ease to address all its features. We have a much more productive system since this platform came into our lives.

What do you dislike most about this product?

In short, I have nothing negative to say about this tool, it is everything we were needing, what we required and now that we are using it we do not want to stop doing it.

What recommendations would you give to someone considering this product?

With it we can perform functions such as tracking and planning of company activities. Project and process management. This intuitive system that offers professional services is one of the best on the market. I love how I can use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marissa N.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Amazing for organization!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is SUPER easy to use. The drag and drop and the being able to customize the categories; this tool helps so much!

What is your favorite aspect of this product?

I love being able to have listed tasks and categorization to help me keep on track of everything. It is easy to collaborate as well by accessing the same board.

What do you dislike most about this product?

I honestly can say I have no strong dislikes with this!

What recommendations would you give to someone considering this product?

Get it! You will feel way more organized after using it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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