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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Category
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Aryanna P.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My go-to project management tool is Trello.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

its main difference with other programs is its simplicity and how easy it is to use the program, the price is not that expensive, but it is still an excellent program.

What is your favorite aspect of this product?

It's easy to keep track of your projects, processes, and other objects with Trello's cards, boards, and lists. An crucial tool for the job you perform every day, it offers a wide range of options for personalization. You might have multiple dashboards and processes in place for different departments and teams. An experienced user can be up and running in roughly five minutes.

What do you dislike most about this product?

It frustrates me that Trello doesn't allow direct file editing in tasks when uploading documents such as PDFs, Word documents, and PowerPoint files. Make any required modifications before saving and reloading the new version of the file and removing the old one by first downloading and then opening it. Their premium edition includes several novel automations, however I believe they might be improved upon.

What recommendations would you give to someone considering this product?

This is the greatest project management software I've come across. A number of other individuals have had the same issue, and I've suggested it to them. In order to be able to interact and work effectively from anywhere, you need to utilize Trello. It has made our collaboration more efficient and provided us with access to a broad variety of advanced features and benefits by using this project management and prioritization software. When used in conjunction with Kanban technique, it is an excellent tool that provides security, speed and simplicity.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Jaydeep S.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Fabulous application for increase productivity

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trell is very most productive application. Using trell we can easy track assignments and projects using trell. If you use trell for tracking you projects activity then your productivity will increase.

What is your favorite aspect of this product?

User interface of trell is very easy using trell i can track my team activity very easy way. also i can assign task very easily

What do you dislike most about this product?

I am using this application for daily but in android it is slow.

What recommendations would you give to someone considering this product?

Best productivity application. it increases you productivity. you can track very easily your call team members activity easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Facilitates project management and collaboration.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello helps our customer success team to easily construct escalation cards with our engineering team and include all essential data, allowing us to escalate and resolve problems and monitor new features. The technical team may then readily collaborate with us as they work through a repair, test, and deployment. I can keep track of what has to be done today, this week, or in any other time frame you choose. I also use it to contact local community organizations to ensure that responsibilities are not missed.

What is your favorite aspect of this product?

I enjoy how I can make many boards and categories for each topic I want to track. I also appreciate how simple it is to work with people on Trello. You may connect with others about any work, ask questions about it, establish due dates, issue reminders, and receive notifications when someone comments on it. It allows us to easily interact with multiple team members and communicate with our users when issues are addressed or new features are deployed. It's also great for keeping track of features we want to add but aren't ready to offer yet.

What do you dislike most about this product?

It may take some time and effort to get everyone on the same page and working well together. Trello occasionally sends out too many emails in my opinion. It would be ideal if they could consolidate more information into a single email rather than sending many emails for current changes at the same time. I also discovered that the search tool might be difficult to utilize at times. I wish there was a more advanced search function/filter to help me discover the specific card I'm searching for.

What recommendations would you give to someone considering this product?

I think it's a terrific tool for keeping track of the many projects or challenges that you or your team are working on. Begin with a simple design and then experiment with more complicated rules and features. They may take some effort to set up, but they will save you a lot of time in the long run.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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