What is ThinkAutomation?
ThinkAutomation powers your business process automation. Automate on-premises and cloud-based business processes to cut costs and save time. Automate incoming communication channels, monitor databases, react to incoming webhooks, web forms and chat bots. Process documents, attachments, local files and other messages sources. Parse and extract data from incoming messages and perform business process actions, such as outbound communications, updating on-premises and cloud databases, CRM systems and cloud services, document processing, systems integration and much more. With ThinkAutomation, you get an open-ended studio to build your automated workflows without volume limitations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ThinkAutomation?
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Concurrent Work
Sentiment Analysis
Unsupervised Launch
Optical Character Recognition
User Libraries
Central Deployment
Automation Apps
Action Logging
Real-Time Debugging
Role-Based Access
Exception Handling
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
ThinkAutomation Screenshots
ThinkAutomation Videos
An Introduction to ThinkAutomation 5
How to create & deploy a ChatGPT chatbot with access to a private local knowledge base.
Automate anything with ChatGPT
TA on screen 8 - 2021
TA on screen 9 2021
TA on screen 16 - 2021
ThinkAutomation Reviews
Zach J.
- Role: Consultant
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Oct 2021
Incredibly reliable product, it is worth the cost
Likeliness to Recommend
What differentiates ThinkAutomation from other similar products?
The pay per process feature
What is your favorite aspect of this product?
It is easy to use and what's staff that don't have a lot of programming experience work with complex data
What do you dislike most about this product?
There really weren't any features that I disliked
What recommendations would you give to someone considering this product?
This product is reliable and well designed. I would highly recommend it
Pros
- Helps Innovate
- Continually Improving Product
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Less Reliable
- Less Productive
- Commodity Features
William H.
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jun 2021
The glue that binds our core systems together
Likeliness to Recommend
What differentiates ThinkAutomation from other similar products?
ThinkAutomation keeps our systems up to date and in sync with each other. Stick it behind your various systems and it will monitor data, parse it and then run the right action against it. Really useful for triggering action sequences across multiple programs and automating time-intensive data processes.
What is your favorite aspect of this product?
Major systems already integrate, but if you’ve got coding know-how you can also hook it into your legacy systems and bespoke software • An absolute boatload of options provided you’re comfortable with conditional processing. It can do so much based on hundreds of ‘if’ rules and custom trigger combos • On-prem, we run it behind our own DMZ • V reliable. Does its job without you noticing • Also v reasonably priced as no caps on integrations, data volume or actions etc • In-house tech support team available via live chat and telephone – found the guys to be knowledgeable and helpful
What do you dislike most about this product?
Don’t expect a quick set-up. Everything you do inside ThinkAutomation will be custom, so you’ll need to learn how to use it – can’t rely on inbuilt templates • Also don’t expect to use all the features, though they’re handy there’s A LOT of them which adds complexity
What recommendations would you give to someone considering this product?
The system never misses a beat, it works exactly as it is supposed to and the support and advice received from the team at Thinkautomation are always there to help out whatever you require.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
EAsy to use and good product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service