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Teletrac Inc

Teletrac Navman

Composite Score

6.4 /10

CX Score

5.8 /10

7 Reviews Write a Review

What is Teletrac Navman?

The AI powered telematics platform that delivers real-time data, visibility and impact for any fleet operation.

Company Details

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Teletrac Navman Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

80 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Teletrac Navman?

0% Negative

14% Neutral

86% Positive

Pros

Security Protects
Helps Innovate
Trustworthy
Acts with Integrity

Cons

Less Efficient Service
Commodity Features
Less Inspiring

Feature Ratings

Average 80

GPS Tracking

Fleet Maintenance

Asset Management

Vendor Management

Cargo Management

Driver Management

Inventory and Field Parts Management

Fuel Management

Vehicle Management

Dispatch Management

Order Management

Vendor Capability Ratings

Average 74

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Ease of Customization

Vendor Support

Teletrac Navman Reviews

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2022

Robust product

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Efficient Service
Less Effective Service
Less Inspiring

JHON G.

Role: Operations
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Terrible after-sales services

Likeliness to Recommend

6 /10

What differentiates Teletrac Navman from other similar products?

Terrible costumer services

What is your favorite aspect of this product?

Score card

What do you dislike most about this product?

Cameras fell down from the windshields all the time

What recommendations would you give to someone considering this product?

Check in the market for a better solution

Pros

Security Protects
Helps Innovate
Continually Improving Product
Enables Productivity

Cons

Less Efficient Service
Less Inspiring
Less Caring

Role: Consultant
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2022

professional software fit for the job.

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Helps Innovate
Reliable
Enables Productivity

Cons

Vendor Friendly Policies
Commodity Features
Under Delivered

How We Deliver

Events

Teletrac Navman

What is Teletrac Navman?

Company Details

Need Assistance?

Teletrac Navman Ratings

83 Likeliness to Recommend

80 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+62 Net Emotional Footprint

How much do users love Teletrac Navman?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

Order Management Includes order entry, order processing, order tracking, and parts management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Teletrac Navman Reviews

Robust product

Likeliness to Recommend

Pros

Cons

JHON G.

Terrible after-sales services

Likeliness to Recommend

Pros

Cons

professional software fit for the job.

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

GPS Tracking

Fleet Maintenance

Asset Management

Vendor Management

Cargo Management

Driver Management

Inventory and Field Parts Management

Fuel Management

Vehicle Management

Dispatch Management

Order Management

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Ease of Customization

Vendor Support