What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Video Conferencing
Audio Controls
Application Share
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
Remote Monitoring and Management
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Remote Support
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Enterprise Mobile Management
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TeamViewer Videos
TeamViewer Remote: It's time for a new view
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TeamViewer Reviews
FREDERICK S.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2024
secure IT system
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer remote removes all the barriers of location allows as to run servers maintenance from anyway.
What is your favorite aspect of this product?
TeamViewer securely connects with our IT systems, detects errors and report. It provides a seamless support in an instant way.
What do you dislike most about this product?
Slow to respond to the actions.
What recommendations would you give to someone considering this product?
TeamViewer remote monitors and manage our mobile devices to prevent unnecessary downtime and ensures stable and smooth running of IT systems
Pros
- Continually Improving Product
- Efficient Service
- Altruistic
- Over Delivered
Aditya Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
TeamViewer a fantastic remote connect
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer one of the best software for every remote connect in enterprise as well as free where we need to solve any problem in the user computer by use their machine
What is your favorite aspect of this product?
Latency the best part which teamViewer gurentee the best latency ever this software provide if you comes with another enterprise version they always connect with a different session that should be very secure
What do you dislike most about this product?
Sometimes scammers are use and that was tough to handle
What recommendations would you give to someone considering this product?
I Highly recommended to use this product good in terms of cost, in terms of connectivity and you can you any machine like a cloud machine and use that
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2023
TeamViewer is an awesome must have software.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
We use this to quickly jump on our employee screen to help them navigate new technology.
What is your favorite aspect of this product?
Easy to use and super fast. Tech support always picks up quickly.
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
TeamViewer is great product, super user friendly and easy to use.
Pros
- Unique Features
- Security Protects
- Reliable
- Performance Enhancing
