What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
98 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Fair
- Acts with Integrity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Remote Support
Attended and Unattended Remote Access
Discovery
Role-Based Access Controls
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
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TeamViewer Remote Videos
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TeamViewer Remote Reviews
Hira M.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
A Reliable and Effective Solution for Remote Opera
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The best thing about TeamViewer is how easy it is to use, coupled with the stable connections that come with it. It simplifies connecting to remote devices no matter their operating systems or physical locations making my high quality screen sharing sessions feel awesome
What is your favorite aspect of this product?
Ease of use: very user friendly and quick setup Performance: Reliable connection and high speed performance with very smooth remote control Features
What do you dislike most about this product?
The one thing which I do not dislike but is an inconvenience is that updates are very frequent and there are minor upgrades so we have to deploy force updates between frequent intervals.
What recommendations would you give to someone considering this product?
I am recommending this for better reach as its an amazing remote operations tool.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Respectful
Milan P.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to acess
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across diverse devices.
What is your favorite aspect of this product?
It allows for remote control of devices even when no one is present at the remote location, useful for IT support and management.
What do you dislike most about this product?
Some users are concerned about data security and privacy.
What recommendations would you give to someone considering this product?
A free and easy-to-use option for basic remote access, integrated with Google Chrome.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Muttahir B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Tool that makes easy to connect with other devices
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It offers remote login capability, easy to use and configure, requires no installations and can also be downloaded which is optional, easy to operate, control the computer from the remote control, I liked to send files and folders access and provide support remotely.
What is your favorite aspect of this product?
It has a unique, intuitive and easy-to-use interface, I love how easy it is to be able to access another computer through a code, another important advantage for me is being able to transfer files, have chat and voice calls, and as support I can have lists of devices that I can access quickly.
What do you dislike most about this product?
The problem I often have is due to the Internet connection becoming slow and causing some problems.
What recommendations would you give to someone considering this product?
Highly Recommended product that offers seamless connectivity with any device.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service