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What is TeamDynamix Sassafras?
Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamDynamix Sassafras?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Usage Metering
Analytics and Reporting
Software Inventory Management
Decentralized Management
License Compliance Tracking
Integrated Discovery
Integration with IT Systems
Data Center Analytics
End to End Lifecycle Management
License Optimization Insights
Advanced License Management
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
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TeamDynamix Sassafras Reviews
Jim R.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Would recommend over and over
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
I have only used Allsights as I am new to the sys admin world. Our instance was orphaned for many years and I stood up a new instance to get all new and clean data. Learning the product with the help of the support team as been a breeze and the support team are very responsive and very helpful.
What is your favorite aspect of this product?
There are many including, the sync with our ticketing system TeamDynamix, the reporting of software has been extremely helpful currently in our situation on the back end.
What do you dislike most about this product?
There are very few to add in here which one is not being able to remove a custom asset from our TeamDynamix syncing
What recommendations would you give to someone considering this product?
The setup of the product is very very easy, the support team is very responsive and always willing to help.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Sassafras is really easy to configure and utilize.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gretchen A. M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Excellent customer service!
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
Fantastic customer service before and after sales!
What is your favorite aspect of this product?
Customer service and support
What do you dislike most about this product?
reporting features. It does so much it can be overwhelming at first.
What recommendations would you give to someone considering this product?
It has a lot of capabilities and is flexible! Great company to work with!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service