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TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
9.0 /10
CX Score
9.2 /10
Category
TeamDynamix Sassafras
9.0 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the IT Asset Management - Midmarket category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
7% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 86

Software Usage Metering

90

End to End Lifecycle Management

90

Analytics and Reporting

87

Decentralized Management

86

Advanced License Management

86

Integrated Discovery

86

Software Recognition Library

85

Data Import Export and Aggregation

83

Cloud License Management

82

Financial Analysis

80

Vendor Capability Ratings

Average 87

Vendor Support

94

Ease of Implementation

89

Availability and Quality of Training

88

Quality of Features

88

Product Strategy and Rate of Improvement

87

Breadth of Features

86

Business Value Created

86

Ease of IT Administration

86

Ease of Data Integration

86

Ease of Customization

85

Usability and Intuitiveness

81

TeamDynamix Sassafras Reviews

Brad S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

You need a way to track your assets? Look no more.

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Perfect mix of desktop tools, web integration and evolution over the years has made a good product even better.

What is your favorite aspect of this product?

Outstanding support. The support over the years really shows the value of a small company with good quality support staff rather than a larger one where you are just a number and not a client.

What do you dislike most about this product?

Need some of the reporting to be more customizable for higher education and not so business focused.

What recommendations would you give to someone considering this product?

Get a free demo. Start out small, a 30 person seat licenses and set it up for yourself. Do inventory and build dashboards. It will change your world and you will never be the same.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2026

Sassafras in the Local Government Sector

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Unique Features

Chrissy W.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Intuitive & Powerful Software & Hardware Analytics

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

While KeyServer originally started out as a license management and enforcement platform, it grew to oh so much more in the time since we've used it. The most useful features are the highly detailed hardware inventory and software usage it logs. My experience with other products is limited, but the clean web interface, powerful search capabilities, and shere quality of information collected is incredibly helpful in determining actual needs from what is provisioned. If you are involved with hardware or software deployments, or license procurement, you need the insights AllSight can give you. There simply isn't a better product.

What is your favorite aspect of this product?

I love the hardware and software inventories, and the powerful reports you are able to generate from those two. Which systems have been online lately? Is a new software product being use? Is an old product that will retire soon still being used and by whom? How many of our systems have patched to the latest version, and where are older versions still installed? Are our office systems encrypted? Are the department printers online and working? THIS is the power of AllSight and how I use it.

What do you dislike most about this product?

There are still some capabilities of the system that are only available through the KeyConfigure application. Sassafras is working to bring the feature set into their web interface, but there are still a few holdout pieces that I find frustrating having to go about using though the application. I know they will get there. I'm just impatient.

What recommendations would you give to someone considering this product?

Sassafras offers a free trial period. Take it. Put the agent on your systems and just see what you are able to glean from what it logs. I guarantee you will be impressed!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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