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TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix Sassafras Logo Award Winner Product Badge
TeamDynamix

TeamDynamix Sassafras

Composite Score
8.9 /10
CX Score
9.1 /10
Category
TeamDynamix Sassafras
8.9 /10

What is TeamDynamix Sassafras?

Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

Company Details


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Awards & Recognition

TeamDynamix Sassafras won the following awards in the Software Asset Management category

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TeamDynamix Sassafras Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix Sassafras.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix Sassafras?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Software Usage Metering

92

Analytics and Reporting

90

Software Inventory Management

90

Decentralized Management

88

License Compliance Tracking

87

Integrated Discovery

87

Integration with IT Systems

87

Data Center Analytics

86

End to End Lifecycle Management

86

License Optimization Insights

86

Advanced License Management

86

Vendor Capability Ratings

Average 88

Vendor Support

93

Availability and Quality of Training

92

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

90

Breadth of Features

88

Business Value Created

87

Ease of IT Administration

87

Ease of Customization

86

Ease of Data Integration

85

Usability and Intuitiveness

80

TeamDynamix Sassafras Reviews

William P.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Such a great product! Exactly what we needed.

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

Sassafras is responsive and provides everything I need plus more. Having software and asset management in the same package and having them work well together is a huge plus.

What is your favorite aspect of this product?

Honestly it would have to be the immense software database that accurately identifies what is installed on a computer and makes searching for devices that have specific software installed super simple.

What do you dislike most about this product?

Some functionality can be difficult or complicated to implement, but support always comes through and makes it work.

What recommendations would you give to someone considering this product?

Don't get overwhelmed. I highly recommend setting up a test environment so you can evaluate your needs and get Sassafras properly configured for your production environment. And, of course, work with Sassafras support. They are excellent.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Saves Time

Stephen G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Feature rich and constantly evolving

Likeliness to Recommend

10 /10

What differentiates TeamDynamix Sassafras from other similar products?

their constant evolution based on customer feedback

What is your favorite aspect of this product?

In-depth reporting

What do you dislike most about this product?

lack of WebUI features that exist in admin client

What recommendations would you give to someone considering this product?

you wont be dissapointed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2023

support is exceptional

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service