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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

Company Details


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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Farjana Y.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazing Product!

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Tableau can handle large volumes of data quickly, that's is unique.

What is your favorite aspect of this product?

Its easy drag-and-drop functionality.

What do you dislike most about this product?

So far, nothing.

What recommendations would you give to someone considering this product?

Trust me and Try it! You will love it!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shaun H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Visualize Data with Tableau

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

I love the flexibility when it comes to dashboard design. Other tools I've used in the past aren't nearly as flexible. The UI is also simple and easy to navigate, big fan of that because tools like this tend to get complicated for both analysts and end users of the data. Lastly the folder and dashboard management is great. Easy to setup security / permissions via folders and give people access to what they need.

What is your favorite aspect of this product?

The flexibility to create dashboards and visualizations that you want. You can get real fancy with buttons, actions, to pop windows in and out, dynamically change colors, etc. If you can think of it, very likely there is a way to make it happen (though it'll take effort to make that happen, and remember you'll have to manage these customizations should they break).

What do you dislike most about this product?

What I dislike is similar to what I love, but slightly different. Tableau offers so much flexibility and customizations that it can seem daunting to create a dashboard. Constantly running into things I'd like to do, but it isn't intuitive, so you need to Google how others accomplished the same thing. Overall, flexible platform, but not intuitive and may take a dedicated resource to manage / build out.

What recommendations would you give to someone considering this product?

Try before you buy!

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

Khalil R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Enterprise Data Management and Visualization Tools

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Their licensing price was much more manageable than any others we looked at, and provided all the features we needed to solve the problems we were facing at the time. Tableau's development support is more than sufficient. The broad scope of the software is its most outstanding feature.

What is your favorite aspect of this product?

As a natural language makes the experience of using Tableau much more dynamic, I think for any organization, having a natural language makes the information that ends up resulting in the data much more valuable and effective in understanding each result that you generate in Tableau, which is one of our favorite features. Having the ability to centrally build a reporting session with rules imposed by the report creator has proven to be quite useful at times, allowing us to ensure that critical information was shared with the entire team and that no authorized person altered the published information.

What do you dislike most about this product?

The product has a long learning curve, and there is not much support material to help new users in the transition.

What recommendations would you give to someone considering this product?

Thanks to Tableau, we have been able to learn about key aspects of our business that would have eluded us before. We have had far fewer problems thanks to the management provided by Tableau and, as a result, the performance and production of our company has improved. Personnel and revenue issues that we would not have realized have been resolved. We can't fail to mention the improvement in business-level data that has resulted from using Tableau's capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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