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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

Company Details


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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Prashant S.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Best BI Tool

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Ease of use. Integration with difference data source platforms (GCP, AWS, Offline files) is on the next level

What is your favorite aspect of this product?

Building charts/tables with LOD enables to show charts/tables that are not possible in most of the other Tools

What do you dislike most about this product?

3rd party plugin support could get a bit safe

What recommendations would you give to someone considering this product?

Go for it. Tableau won't disappoint you.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Cons

  • Wastes Time

Shaurya S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use, provides great insight to data

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

The ease of use into configuring complex BI dashboards, with high visibility .

What is your favorite aspect of this product?

Tableau is able to join and blend data sources which is useful for BI applications ./

What do you dislike most about this product?

Incremental refreshes are sometimes slow and time consuming.

What recommendations would you give to someone considering this product?

The documentation for Tableau is excellent and should be the first source of reference for any issues/problem statements.

Pros

  • Trustworthy
  • Inspires Innovation
  • Saves Time
  • Fair

Kimberly O.

  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Quick to learn; but a bit expensive.

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

It's extremely easy to pick up even if you do not have a data science background.

What is your favorite aspect of this product?

I love the spatial analysis tools and the built-in map features (e.g., background layers, census data).

What do you dislike most about this product?

It is quite costly and has some limitations in terms of displaying more complex relationships. For basic business intelligence however, it is a remarkable choice.

What recommendations would you give to someone considering this product?

Definitely consider what your needs are and your team's skillset. If your team is already familiar with other powerful visualization programming languages, like R or Python, it may not be worth it to invest in this software. However, for teams with limited knowledge of data analytics/visualization, it is a great introductory software that you can use to make powerful visualizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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