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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Lucas M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Not a very easy product to use

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

belongs to Salesforce so comes as a bundle

What is your favorite aspect of this product?

Reports metrics from my clients.. easy to access

What do you dislike most about this product?

The UX/UI is not great Feels like an old product It's very slow

What recommendations would you give to someone considering this product?

I wouldn't pay for it - its' slow and looks old, but does the job

yavuz s.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Great for Data Visualization

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

I have used firstly MS excel, than Google Data Studio however this tool is far beyond all of them in terms of data integration and visualization

What is your favorite aspect of this product?

It doesn’t matter how big your data is, Tableau can load it as fast as possible

What do you dislike most about this product?

Connections, the integration of Google products are far more easy with Looker Data Studio for instance

What recommendations would you give to someone considering this product?

I would recommend them to use this tool at least start from freemium version than use it as a paid tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

NICOLAS M.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Great product and easy to use

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

This is the leading software available in its area

What is your favorite aspect of this product?

Robust functionality

What do you dislike most about this product?

Cost is a bit high

What recommendations would you give to someone considering this product?

More flexibility during cost negotiations

Pros

  • Caring
  • Saves Time
  • Friendly Negotiation
  • Helps Innovate

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