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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Manish M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Nice to use product for self-service BI

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

It's drag and drop functionality to build visuals, amazing story telling capabilities and great customizable visualization.

What is your favorite aspect of this product?

It's drag and drop feature to build visuals.

What do you dislike most about this product?

It's performance while handling large datasets

What recommendations would you give to someone considering this product?

Highly recommended to implement BI solutions for informative reports.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

Jennifer L.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Basic product, always trying to up sell

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Tableau is not as visually appealing or user friendly. It can have quite slow performance when running more complex queries. I don’t have time to learn how to get the best out of the product sadly.

What is your favorite aspect of this product?

Data connections, could connect to a custom app. Also Salesforce won’t give us a case report. As this is a Salesforce owned product I easily connected tableau to Salesforce and can extract the case object data. I also like the calculated fields easy to create/ resolve issues.

What do you dislike most about this product?

Slow performance. Takes a while to load visualisations or filters sometimes. A bit basic, can probably do more with it but I don’t have the time to learn.

What recommendations would you give to someone considering this product?

Do your requirements first. I inherited this product but wouldn’t have chosen it.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Andrew F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

GENERATE REAL-TIME VISUALIZATIONS

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

The main difference of this platform is its easy-to-use and friendly interface, which allows me to create complex visualizations without needing much experience in programming or advanced data analysis.

What is your favorite aspect of this product?

I really like it for its available support resources, which provide an efficient support environment and facilitate learning, collaboration and problem solving.

What do you dislike most about this product?

The cost of licenses and subscription plans, which can be prohibitive for individual users or small businesses, is something I'm not very happy about.

What recommendations would you give to someone considering this product?

You will love its aggregation function, because it allows you to perform aggregation operations such as adding, averaging, counting and more to get a better understanding of the data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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