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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

85

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

Douglas T.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Great, good reputation but full of crashes and bug

Likeliness to Recommend

7 /10

What differentiates Tableau from other similar products?

The Tableau Online Feature is something really good to show insigths to your clients as well as for schedule daily refreshes

What is your favorite aspect of this product?

My favorite aspect of Tableau are the integration of the secondary tools like Tableau Viewer and Tableau Prep

What do you dislike most about this product?

I dislike the most from Tableau that it can crashes when you feed it with plenty of data. Also, Tableau can crash sudenly for no obvious reason, like clicking on a filter or a link to a chart.

What recommendations would you give to someone considering this product?

You should pick Tableau only if you will be using Tableau Online, other wise use other tool.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Inhibits Innovation
  • Less Efficient Service
  • Wastes Time

Aman F.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Tableau from other similar products?

Even a child can work with it

What is your favorite aspect of this product?

Ability to use mult

What do you dislike most about this product?

I like everything about the product

What recommendations would you give to someone considering this product?

Cost saving tool

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Kamran M.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Very intuitive and great for BI self-service!

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

Very intuitive interface and data preparation, along with flexible licence structure

What is your favorite aspect of this product?

Very business user friendly interface which allows an easier route to train the organisation for BI self-service

What do you dislike most about this product?

Third party apps like additional charts are still finicky, but have come a long way

What recommendations would you give to someone considering this product?

Get a Tableau sales engineer to give you a thorough demo, avoid a powerpoint sales pack

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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