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Salesforce.com Inc

Tableau

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Tableau
8.9 /10

What is Tableau?

Harness the power of your data. Unleash the potential of your people. Choose the analytics platform that disrupted the world of business intelligence. Choose Tableau.

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Awards & Recognition

Tableau won the following awards in the Business Intelligence & Analytics - Midmarket category

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Tableau Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 85

Dashboard

90

Data Exploration and Visualization

90

Collaboration

87

Data Connectors and Data Mashup

87

Operational Reporting Capabilities

86

BI Platform Administration

86

Intelligent Alerts and Notifications

84

Self Service and Ad Hoc Capabilities

83

BI Security

83

Mobile

79

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

85

Ease of Implementation

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

81

Vendor Support

79

Tableau Reviews

V Thulisile S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2021

Beginner friendly, easy to use and super efficient

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Beginner Friendly, easy to use and variety in dashboards.

What is your favorite aspect of this product?

Variety of visualization graph's and easy to create dashboards.

What do you dislike most about this product?

Not being able to use SQL queries

What recommendations would you give to someone considering this product?

Easy the use, beginner friendly

Pros

  • Trustworthy
  • Fair
  • Continually Improving Product
  • Reliable

Marc B.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Excellent platform for managing large data

Likeliness to Recommend

9 /10

What differentiates Tableau from other similar products?

The software is excellent for efficiently managing large amounts of data, for beginners and experts alike. Not overly complex like some similar products.

What is your favorite aspect of this product?

Being able to easily manipulate large amounts of sales and other logistical data in multiple regions and convert those into various reports to be analyzed is a beneficial feature. Being able to turn those reports into dashboards etc., easily is extremely helpful.

What do you dislike most about this product?

If you have a large number of users, the licensing can become expensive.

What recommendations would you give to someone considering this product?

You need look no further if you are wanting a powerful tool for data manipulation, at a reasonable cost.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Neus M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Not very intuitive at the begging

Likeliness to Recommend

8 /10

What differentiates Tableau from other similar products?

Tableau language is easier to understand compared with Dax from Microsoft Power BI. Tableau hasn't the data preparation and transformation part integrated, there is another software for this purpose.

What is your favorite aspect of this product?

Its easiness to connect to huge amount of different data sources.

What do you dislike most about this product?

The different ways to use filters is not very intuitive. There are a lot of ways to connect to data but some of them are very low performing and it affects the time to load the dashboards. It's not very intuitive to use at the beginning because the drag and drop options are difficult to understand. You can set alerts to check if a specific value moves from a certain threshold, but you can't set alerts if there's a decrease of a certain percentage.

What recommendations would you give to someone considering this product?

For developers who will be creating the visualizations I would recommend them to review all tableau tutorials to learn faster.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Cons

  • Commodity Features

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