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Sumo Logic

Sumo Logic Cloud SOAR

Composite Score

7.5 /10

CX Score

7.8 /10

18 Reviews Write a Review

What is Sumo Logic Cloud SOAR?

Cloud SOAR (Formerly IncMan SOAR) improves incident response time with flexible workflow automation across tools and teams. Machine learning distinguishes real threats from false positives to reduce alert fatigue.

Company Details

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Sumo Logic Cloud SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sumo Logic Cloud SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

87 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sumo Logic Cloud SOAR?

6% Negative

0% Neutral

94% Positive

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Feature Ratings

Average 75

Orchestrate & Automate

Collective Analytics Layer

Dashboards

Capable of Use Case Development

Integration Capabilities

Team Collaboration

Integration with IR Management

Playbooks/Runbooks and Workflow Builder

Automated Phishing Handling

Feedback Loop

Case Management

Vendor Capability Ratings

Average 75

Ease of IT Administration

Ease of Implementation

Vendor Support

Breadth of Features

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Sumo Logic Cloud SOAR Reviews

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jun 2023

Great product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Yogesh G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Security orchestration, automation & response

Likeliness to Recommend

9 /10

What differentiates Sumo Logic Cloud SOAR from other similar products?

ServiceNow

What is your favorite aspect of this product?

Strong incident response tools: Sumo Logic Cloud SOAR offers a full range of incident response tools, including triage, investigation, remediation, and reporting. Workflow automation: Sumo Logic Cloud SOAR can automate numerous incident response-related procedures, enabling security staff to concentrate on more strategic work. Collaboration: Security teams can work successfully together by exchanging information and planning their activities thanks to Sumo Logic Cloud SOAR. Scalability: Sumo Logic Cloud SOAR is adaptable enough to accommodate the demands of businesses of all sizes.

What do you dislike most about this product?

Since Sumo Logic Cloud SOAR is a subscription-based service, some businesses may find the price to be unaffordable. Learning curve: Sumo Logic Cloud SOAR is a complicated technology, and security teams may need some time to become proficient with it. Integrations might be difficult for some organisations since Sumo Logic Cloud SOAR has to be integrated with other security products.

What recommendations would you give to someone considering this product?

Sumo Logic Cloud SOAR, as a whole, is a potent security orchestration, automation, and response platform that may assist organisations in strengthening their incident response capacities. Before deciding on Sumo Logic Cloud SOAR, organisations should thoroughly examine their demands as the platform is complicated and potentially expensive.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Effective Service

Astha C.

Role: Student Academic
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Sumo Logic Cloud SOAR from other similar products?

IT saves time

What is your favorite aspect of this product?

Technical view

What do you dislike most about this product?

review part

What recommendations would you give to someone considering this product?

please use it in your company

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Sumo Logic Cloud SOAR

What is Sumo Logic Cloud SOAR?

Company Details

Need Assistance?

Sumo Logic Cloud SOAR Ratings

82 Likeliness to Recommend

87 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Sumo Logic Cloud SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Dashboards Create multiple, custom dashboards tailored to different teams.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Sumo Logic Cloud SOAR Reviews

Great product

Likeliness to Recommend

Pros

Yogesh G.

Security orchestration, automation & response

Likeliness to Recommend

Pros

Astha C.

Easy to use

Likeliness to Recommend

Pros

Most Popular Sumo Logic Cloud SOAR Comparisons

Swimlane

Splunk SOAR

IBM Security QRadar SOAR

Cortex XSOAR

FortiSOAR

Tines

Title

Feature Ratings

Orchestrate & Automate

Collective Analytics Layer

Dashboards

Capable of Use Case Development

Integration Capabilities

Team Collaboration

Integration with IR Management

Playbooks/Runbooks and Workflow Builder

Automated Phishing Handling

Feedback Loop

Case Management

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Vendor Support

Breadth of Features

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement