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Spendesk

Spendesk Platform

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Spendesk Platform
8.3 /10

What is Spendesk Platform?

Spendesk is an all-in-one spend management solution that delivers more control, visibility, and automation to today's finance teams. Combine spend approvals, virtual cards, physical cards, expense reimbursements, and invoice management into a single source of truth. With automated reconciliation processes and complete pre-spend control, finance teams are empowered to make smarter spending decisions.

Company Details


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Awards & Recognition

Spendesk Platform won the following awards in the Expense Management category

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Spendesk Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spendesk Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spendesk Platform?

0% Negative
20% Neutral
80% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Client Friendly Policies

Feature Ratings

Average 88

Receipt Image Submission

91

Expense Detail Tracking

91

Single Sign-On (SSO)

90

Approval Workflow

88

Expense Itemization

86

Mobile App or Mobile Browser Support

85

Desktop Browser Support

85

Optical Character Recognition

81

Travel and Accommodation Booking

80

Travel Profile

75

Expense Policy Aware

75

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

89

Quality of Features

88

Business Value Created

88

Availability and Quality of Training

85

Ease of IT Administration

85

Ease of Implementation

83

Breadth of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

81

Vendor Support

80

Spendesk Platform Reviews

Ayaz J.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Amazing Product.

Likeliness to Recommend

9 /10

What differentiates Spendesk Platform from other similar products?

Spendesk Platform offers real-time tracking of expenses, giving users visibility into spending as it occurs and enabling proactive decision-making to stay within budget.

What is your favorite aspect of this product?

It streamlines expense management processes, reducing manual workloads, minimizing errors, and improving efficiency across the organization.

What do you dislike most about this product?

Some users may experience a learning curve when initially adopting Spendesk Platform, particularly if they are not familiar with expense management software or accounting principles.

What recommendations would you give to someone considering this product?

Evaluate the training and support options provided by Spendesk to ensure your team receives adequate assistance during implementation and ongoing usage.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Francois B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy of use but a lack of complete credit card mgt

Likeliness to Recommend

6 /10

What differentiates Spendesk Platform from other similar products?

a great way to manage and control expenses

What is your favorite aspect of this product?

the easyness of creating credit card

What do you dislike most about this product?

credit card being erased after each payment

What recommendations would you give to someone considering this product?

be careful on the end usage

Pros

  • Helps Innovate
  • Effective Service
  • Continually Improving Product
  • Reliable

Carl O.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Best expense tool ever

Likeliness to Recommend

10 /10

What differentiates Spendesk Platform from other similar products?

It's simplicity. As an end user who has monthly expenses to run and upload each month, the time is takes me to complete this process is far quicker than previous providers I have used.

What is your favorite aspect of this product?

The upload receipt functionality, it saves me from having to manually input the date, amount, merchant and other information as Spendesk automatically detects all this info for me.

What do you dislike most about this product?

There is nothing I dislike about it. As an end user, it's incredibly easy to use and doesn't everything you need it to.

What recommendations would you give to someone considering this product?

I was not involved in implementation so not sure how easy the setup was, or how pricey it is, but taking those aspects out, I would recommend Spendesk to anyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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