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TitanHq

SpamTitan

Composite Score
8.5 /10
CX Score
8.9 /10
Category
SpamTitan
8.5 /10

What is SpamTitan?

SpamTitan reduces spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Company Details


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Awards & Recognition

SpamTitan won the following awards in the Cloud Email Security category

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SpamTitan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SpamTitan.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpamTitan?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Feature Ratings

Average 82

User Flagging of Suspicious Emails

88

Administrator Dashboard and Reporting

84

Email Account Protection

83

Malware Blocking

83

Bulk Remediation

83

Tagging

82

Administrator Email Processing

82

O365 integration

82

End-User Warnings in Email Client Software

82

Anti-Spoofing Protection

81

Phishing Protection

81

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Business Value Created

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Implementation

81

Quality of Features

80

Ease of Customization

79

Breadth of Features

79

Availability and Quality of Training

77

SpamTitan Reviews

Carlos C.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great Spam protection, easy to use and Deploy

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

SpamTitan is known for its high level of protection, its ease of use, and its affordability. uses a variety of advanced spam filtering technologies, including Bayesian filtering, heuristic analysis, and machine learning, to identify and block spam emails with a high degree of accuracy.

What is your favorite aspect of this product?

machine learning and artificial intelligence (AI) technologies to continually improve its ability to detect and block emerging threats. It includes a number of features to protect against phishing attacks, such as URL analysis, image analysis, and email impersonation detection, is an affordable email spam filtering solution, especially when compared to on-premises solutions.

What do you dislike most about this product?

Support Response Time, customer support is not as responsive as it should compatibility issues with certain email clients or other software applications, requiring adjustments to configurations. SpamTitan may not provide complete protection against zero-day threats

What recommendations would you give to someone considering this product?

Take advantage of SpamTitan's pre-configured spam filtering rules and templates. Use SpamTitan's wizard-based configuration tools to simplify the configuration process. It's essential for organizations to conduct a thorough evaluation of SpamTitan, considering their specific needs, infrastructure, and budget constraints.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeffery B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Product that exceeds the changing needs

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

Support is always fast to resolve issues. When this product is down it impacts all of my customers and my company. We have experienced one issue in 3+ years. That issue was resolved in under 30 minutes.

What is your favorite aspect of this product?

Customer ability to manage their emails.

What do you dislike most about this product?

No mobile app to manage email.

What recommendations would you give to someone considering this product?

Speak to the team. They value your input and want to help you be successful.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Derek M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

SpamTitan is brilliant, fantastic product.

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

Cost and simplicity

What is your favorite aspect of this product?

Ease of implanting the system

What do you dislike most about this product?

Spam notifications too infrequent, blocking emails does not blacklist from the same user emailing again

What recommendations would you give to someone considering this product?

SpamTitan is easy to use, and keeps your mail of managed due to less spam.

Pros

  • Reliable
  • Caring
  • Appreciates Incumbent Status
  • Helps Innovate

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