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TitanHq

SpamTitan

Composite Score
8.5 /10
CX Score
8.9 /10
Category
SpamTitan
8.5 /10

What is SpamTitan?

SpamTitan reduces spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Company Details


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Awards & Recognition

SpamTitan won the following awards in the Cloud Email Security category

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SpamTitan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SpamTitan.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpamTitan?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Feature Ratings

Average 82

User Flagging of Suspicious Emails

88

Administrator Dashboard and Reporting

84

Email Account Protection

83

Malware Blocking

83

Bulk Remediation

83

Tagging

82

Administrator Email Processing

82

O365 integration

82

End-User Warnings in Email Client Software

82

Anti-Spoofing Protection

81

Phishing Protection

81

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Business Value Created

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Implementation

81

Quality of Features

80

Ease of Customization

79

Breadth of Features

79

Availability and Quality of Training

77

SpamTitan Reviews

Deana M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Fortifying Email Against Cyberattacks

Likeliness to Recommend

9 /10

What differentiates SpamTitan from other similar products?

The comprehensive anti-spam model of SpamTitan is something that needs to be understood. Enhancements such as RBL checks, Bayesian analysis, and machine learning give it a complete protection solution for practically all email-borne threats. Another is the sandboxing function that allows analyzing attachments in a safe space, an effective protection against zero-day malware.

What is your favorite aspect of this product?

SpamTitan also provides added benefits of the simple-to-use graphical user interface, whereby non-technical individuals or civil computer users as well as technical IT personnel can easily and effectively manage email security policies. Its complex and detailed approach lets out optimization and setting of spam rates and blacklist/whitelist opportunities. This makes the cloud based sort of deployment necessary due to its scalability and minimal strain on the internal IT department.

What do you dislike most about this product?

On the downside, although SpamTitan has a strong security measure put in place, the application of this software with the particular mail applications can be a bit tedious. As with any software, some users have complained about the challenge they find themselves in when trying to set the software in less popular email clients. Finally, the quarantine management system, though reasonable and serviceable, could in a way use a more efficient operational interface to enable faster processing and release of genuine corporate emails.

What recommendations would you give to someone considering this product?

I am glad to report that integrating SpamTitan has considerably cut down the number of spam and phishing attempts we are receiving to our mail accounts. It has also proven helpful in the fact that we can set rules according to preference due to the dynamic nature of threats. Engagement with the HR and legal departments to review and further refine the policies has also promoted decentralized responsibility for emails as an insecure method of communicating sensitive information throughout the company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marina C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Securing our organisation with this software

Likeliness to Recommend

9 /10

What differentiates SpamTitan from other similar products?

The program has a number of unique features which make it notable from the other similar programs: the filter system the integration with Microsoft Exchange the program is easy to set up and maintain. Altogether, these features made it possible to maintain the email systems secure from threats prevailing on the Internet.

What is your favorite aspect of this product?

I find this tool to be helpful for it is effective in securing data, avoiding data loss, and being in line with data privacy policies. Through this approach, spam emails have been limited in the number that gets into our in-box hence enhancing productivity and reducing exposure to scams. Further, there are few reports of phishing and malware vulnerabilities if any after using the software in our organization.

What do you dislike most about this product?

There is some delay in sending and receiving emails during the rush hours only but these are minor and are not very disturbing to hamper the functioning of the software

What recommendations would you give to someone considering this product?

Thus, SpamTitan can be recommended for organizations which are in search of a reliable and effective solution to secure their email systems from threats of the Internet

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Orianne G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

SpamTitan Safeguards Email Campaigns for Marketing

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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