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TitanHq

SpamTitan

Composite Score
8.5 /10
CX Score
8.9 /10
Category
SpamTitan
8.5 /10

What is SpamTitan?

SpamTitan reduces spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.

Company Details


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Awards & Recognition

SpamTitan won the following awards in the Cloud Email Security category

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SpamTitan Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SpamTitan.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpamTitan?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Feature Ratings

Average 82

User Flagging of Suspicious Emails

88

Administrator Dashboard and Reporting

84

Email Account Protection

83

Malware Blocking

83

Bulk Remediation

83

Tagging

82

Administrator Email Processing

82

O365 integration

82

End-User Warnings in Email Client Software

82

Anti-Spoofing Protection

81

Phishing Protection

81

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Business Value Created

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of Implementation

81

Quality of Features

80

Ease of Customization

79

Breadth of Features

79

Availability and Quality of Training

77

SpamTitan Reviews

Pooran C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

This is Fantastic product and very easy to use.

Likeliness to Recommend

10 /10

What differentiates SpamTitan from other similar products?

The main advantage of this is its ease of use and time-saving capabilities. We're providing training to other support workers to ensure they can utilize it efficiently.

What is your favorite aspect of this product?

Easy to use and track blocked emails easily.

What do you dislike most about this product?

The key feature of this version is that once an email is added to the blocked list, we're unable to release it even if the user requests it.

What recommendations would you give to someone considering this product?

I recommend this for stopping phishing attacks and emails typically sent by hackers. It helps to reduce the chances of hacking.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Jason M.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Apart from a few small things, SpamTitan is great!

Likeliness to Recommend

9 /10

What differentiates SpamTitan from other similar products?

Ease of use and lack of noticable problems. Most of the time I forget it's there.

What is your favorite aspect of this product?

Daily emails showing you a list of all the spam emails allowing easy release of good messages and deletion of the rest

What do you dislike most about this product?

When allowing a email address it doesn't use the Mail-From email address. Instead it uses the bounce123456...@vendor.com address which makes whitelisting useless in almost all emails that get flagged as spam

What recommendations would you give to someone considering this product?

Basic stuff. Find a way to bring it online, but not have it immediately handling email. A utility called mailsend (free) can help a lot in testing and thus make your installation seamless.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Includes Product Enhancements

Ismail O.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Feature-packed Email Security Software

Likeliness to Recommend

9 /10

What differentiates SpamTitan from other similar products?

The previous email security solutions I have used did not have AI/ML implemented. This feature helps SpamTitan flag emails with malicious links and files. SpamTitan cloud also has a very friendly UI, which is very important because complicated setups do not help with security. Also, in an environment like mine that processes so many emails, SpamTitan has proven capable of handling the large volumes of email traffic

What do you dislike most about this product?

Absolutely nothing

What recommendations would you give to someone considering this product?

I would like to see integration with Threat Intelligence platforms like VirusTotal. The threat detection scores of attached files would really help in reducing the amount of false positives.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Transparent

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