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What is Sogolytics?
From designing and distributing questionnaires to turning analysis into insights, the SoGoSurvey platform seamlessly automates data collection and informs your most important decisions. SoGoSurvey is a suite of tools designed for enterprise feedback management, including CX, EX, surveys, and assessments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sogolytics?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analysis and Visualization
Collaboration
Role and User Management
Questionnaire Design/Survey Builder
Branching and Logic
Customizable Branding
3rd-Party Integrations
Mobile Support
Multi-Media Support
Templates & Question Library
Multi-Channel Distribution
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Vendor Support
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Sogolytics Reviews
Gina C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted May 2021
Very satisfied and I highly recommend it
Likeliness to Recommend
What differentiates Sogolytics from other similar products?
Easy to use - easy to create surveys, send to participants and review the results.
What is your favorite aspect of this product?
The large variety of question types helps to keep the survey interesting for the participant.
What do you dislike most about this product?
Skip logic is a little confusing at first
What recommendations would you give to someone considering this product?
SoGoSurvey is very useful to create short, easy-to-use surveys for feedback. The basic setup includes rating scales, drop-down options, checkboxes, and answer boxes which cover the majority of questions needed to be asked.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ingrid N.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Has question logic but not free for academics.
Likeliness to Recommend
What differentiates Sogolytics from other similar products?
Question logic. No annual costs.
What is your favorite aspect of this product?
Question logic.
What do you dislike most about this product?
It's not free for academia (question logic).
What recommendations would you give to someone considering this product?
Better supporting research. And I did a pilot study and cannot access the answers anymore.
Pros
- Trustworthy
- Effective Service
- Caring
- Respectful
Cons
- Vendor's Interest First
- Less Generous
Kelly M.
- Role: Finance
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2021
Perfect Research Application for Businesses
Likeliness to Recommend
What differentiates Sogolytics from other similar products?
SoGoSurvey is a quick option to collect primary data, which helps companies and other people to understand the topic of interest. Again, SoGoSurvey design is friendly, where people insert the data they want, and they forward it to the right people.
What is your favorite aspect of this product?
SoGoSurvey is online, meaning, there is efficient accessibility, there is convenience, and there is a wide reach to the people who can be interviewed. Besides, SoGoSurvey works both on PCs, and even the smart phones, which are widely used by people currently.
What do you dislike most about this product?
SoGoSurvey is the appropriate research application, which collects information to people without backing down, and it allows accuracy and dependency to appear in the whole process. The challenge from SoGoSurvey is not yet in our know list.
What recommendations would you give to someone considering this product?
The importance of any research is know by companies that installed SoGoSurvey , and they acquire accurate and timely surveys. The tool is well priced, the design is articulate, and the security of the collected data is safe. The processing speed is also excellent.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
