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Sogolytics

Sogolytics

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Sogolytics
8.3 /10

What is Sogolytics?

From designing and distributing questionnaires to turning analysis into insights, the SoGoSurvey platform seamlessly automates data collection and informs your most important decisions. SoGoSurvey is a suite of tools designed for enterprise feedback management, including CX, EX, surveys, and assessments.

Company Details


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Awards & Recognition

Sogolytics won the following awards in the Survey Software category

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Sogolytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sogolytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sogolytics?

4% Negative
5% Neutral
91% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Data Analysis and Visualization

92

Collaboration

91

Role and User Management

91

Questionnaire Design/Survey Builder

91

Branching and Logic

89

Customizable Branding

89

3rd-Party Integrations

87

Mobile Support

86

Multi-Media Support

85

Templates & Question Library

85

Multi-Channel Distribution

84

Vendor Capability Ratings

Average 88

Quality of Features

93

Ease of Implementation

92

Vendor Support

92

Ease of IT Administration

89

Business Value Created

89

Usability and Intuitiveness

89

Availability and Quality of Training

89

Ease of Customization

88

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of Data Integration

84

Sogolytics Reviews

Robert G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Analyze the data and visualize it with Sogolytics

Likeliness to Recommend

9 /10

What differentiates Sogolytics from other similar products?

Sogolytics is a robust software for data analytics and visualization. It is designed for analyst-developers who want to enhance computer system performance. Sogolytics examines and interprets data related to resource consumption, capacity, and application efficiency. By doing so, it provides valuable insights that help in improving computer systems. With an intuitive drag-and-drop workflow designer, Sogolytics makes it easy to construct data pipelines to ingest metrics from diverse sources. Customizable dashboards allow drilling into granular performance details using interactive charts and graphs.

What is your favorite aspect of this product?

I like that Sogolytics can analyze metrics for on-premises, cloud, container, and serverless infrastructures. The ClearML integration helps leverage machine learning to predict and optimize dynamic systems. Sogolytics helped us lower infrastructure costs and reduce outages by 29% through resource allocation optimization. Additionally, Sogolytics excels in multivariate correlation and other advanced analytics features that reveal complex systemic performance drivers. Role-based access control enables securely sharing actionable insights with stakeholders.

What do you dislike most about this product?

The software has numerous features but requires some learning to use for data pipeline configuration, dashboard creation, and advanced analytics interpretation. Fortunately, the Sogolytics forums offer useful guidance to make onboarding smoother. The responsive customer support team assists with any inquiries promptly.

What recommendations would you give to someone considering this product?

Sogolytics is exceptional in detecting and flagging performance changes with its anomaly detection. It also has forecasting capabilities to predict future capacity and can integrate with widely-used monitoring tools such as Grafana. Sogolytics has robust analytical capabilities that are customized for infrastructure performance. Along with its flexible and easy-to-use data visualization dashboards, these capabilities make it a valuable tool for any analyst-developer seeking deeper insights into optimizing complex computing systems. Sogolytics provides actionable intelligence that is crucial for driving continuous improvement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Petar'Barnes T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Real-Time Analytic implementation.

Likeliness to Recommend

10 /10

What differentiates Sogolytics from other similar products?

Sogolytics sets itself apart by offering competitor benchmarking tools. This feature allows businesses to go beyond analyzing their own performance and gain strategic insights by understanding how they stack up against competitors in the social media landscape.

What is your favorite aspect of this product?

This platform boasts a user-friendly interface that makes social media analytics accessible to users with varying levels of expertise. The intuitive design allows for easy navigation that is ensuring that users can derive actionable insights without getting lost in complex analytics jargon.

What do you dislike most about this product?

While the platform is user-friendly that there is still a learning curve for beginners, especially those new to social media analytics. A more extensive onboarding process or additional educational resources could enhance the experience for users who are less familiar with analytics tools.

What recommendations would you give to someone considering this product?

While Sogolytics excels in providing advanced social media analytics, improvements in pricing transparency and additional support for beginners could enhance its overall appeal. Nevertheless, its powerful features make it a worthwhile investment for businesses seeking to elevate their social media strategies.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alyson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A Comprehensive Analytics Platform.

Likeliness to Recommend

10 /10

What differentiates Sogolytics from other similar products?

Sogolytics distinguishes itself with its robust sentiment analysis capabilities. Unlike some competitors that offer basic sentiment metrics, Sogolytics dives deeper, providing users with a nuanced understanding of how their brand is perceived on social media.

What is your favorite aspect of this product?

Sogolytics impresses with its real-time analytics capabilities. Businesses can stay ahead of trends, monitor campaign performance instantly, and respond promptly to emerging opportunities or potential issues, fostering agility in their social media strategies.

What do you dislike most about this product?

Sogolytics' pricing structure may be perceived as complex, with different tiers and features associated with each plan. This complexity might pose challenges for users trying to find the most suitable plan for their specific needs, potentially leading to confusion during the subscription process.

What recommendations would you give to someone considering this product?

Sogolytics proves to be a valuable asset for businesses aiming to harness the power of social media analytics. With real-time data, sentiment analysis, and competitor benchmarking, the platform empowers users to make informed decisions, fostering strategic growth in the dynamic world of social media.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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