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Sogolytics

Sogolytics

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Sogolytics
8.3 /10

What is Sogolytics?

From designing and distributing questionnaires to turning analysis into insights, the SoGoSurvey platform seamlessly automates data collection and informs your most important decisions. SoGoSurvey is a suite of tools designed for enterprise feedback management, including CX, EX, surveys, and assessments.

Company Details


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Awards & Recognition

Sogolytics won the following awards in the Survey Software category

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Sogolytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sogolytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sogolytics?

4% Negative
5% Neutral
91% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Data Analysis and Visualization

92

Collaboration

91

Role and User Management

91

Questionnaire Design/Survey Builder

91

Branching and Logic

89

Customizable Branding

89

3rd-Party Integrations

87

Mobile Support

86

Multi-Media Support

85

Templates & Question Library

85

Multi-Channel Distribution

84

Vendor Capability Ratings

Average 88

Quality of Features

93

Ease of Implementation

92

Vendor Support

92

Ease of IT Administration

89

Business Value Created

89

Usability and Intuitiveness

89

Availability and Quality of Training

89

Ease of Customization

88

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of Data Integration

84

Sogolytics Reviews

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Great product with great support

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hashim S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

A very easy-to-use and intuitive software.

Likeliness to Recommend

10 /10

What differentiates Sogolytics from other similar products?

A very easy-to-use and intuitive software. Great onboarding session to help get me started with the account. And then once the survey was created and we received responses, the data visualization was great too. Customer support is very prompt as well.

What is your favorite aspect of this product?

The ease of use and intuitiveness.

What do you dislike most about this product?

Nothing that I have come across so far.

What recommendations would you give to someone considering this product?

When you signup for a trial account, schedule a 1-1 call with the team, something that really worked well for me. The team walked me through the software and then our decision to purchase became really easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Clint H.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Exceptional product. Great support.

Likeliness to Recommend

10 /10

What differentiates Sogolytics from other similar products?

Pricing is competitive but better than many others. Ease of use and implementation.

What is your favorite aspect of this product?

Customer support is clearly the best although the software features have never disappointed.

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

We conduct school surveys worldwide almost weekly. This product is our close ally!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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