What is Smartlook Analytics?
Smartlook is a comprehensive product analytics & visual user insights tool. It is the only combined quantitative + qualitative analytics platform that’s actually easy for growing teams to set up and adopt.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
87 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartlook Analytics?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Audience Demographics
Conversion Analysis
Customer Value Analysis
Device and Browser Analytics
API Framework
Audience Segmentation
Search Engine Optimization
Customer Journey Modelling
Social Media Analytics
Paid Search Integration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Smartlook Analytics Reviews
Edmir F.
- Role: Information Technology
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Dec 2023
Intuitive interface
Likeliness to Recommend
What differentiates Smartlook Analytics from other similar products?
Intuitive interface, UX features.
What is your favorite aspect of this product?
Although Smartlook Analytics likely already has segmentation capabilities.
What recommendations would you give to someone considering this product?
Evaluate Features vs. Needs: Look closely at Smartlook's features such as session replays, heatmaps, event tracking, and funnel analysis. Determine if these features align with your analytics goals and if they offer any unique capabilities that set them apart from competitors.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Derek M.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Great fit for smaller websites
Likeliness to Recommend
What differentiates Smartlook Analytics from other similar products?
Simple to implement and even simpler to use
What is your favorite aspect of this product?
Onboarding to the tool itself took less than two hours with our IT consultant
What do you dislike most about this product?
Lack of advanced features
What recommendations would you give to someone considering this product?
If you're looking into gathering qualitative data (heatmaps, videos), this is the tool you want
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Adrian Eli B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
The password manager for Chrome
Likeliness to Recommend
What differentiates Smartlook Analytics from other similar products?
This is one of the most practical new features we found, it is an automatic unlock that allows us to unlock our device in an easier way, but respecting to a great extent our security. Passwords are stored in your Google account, and when you enter with Chrome on a website it will ask you if you want to remember them or allow you to use the ones you already have stored. It will do the same on the mobile device, or even in the applications of those websites whose passwords you have stored.
What is your favorite aspect of this product?
To access Smartlook, you have to open your Android's settings. Once inside, enter the Security section, and in it, within the Device Security section; add the locations where you want to have your mobile unlocked. When you click on the option, it will detect recurring locations such as home or work.
What do you dislike most about this product?
It doesn't always save passwords to your account. Nor will you be able to see the passwords that Android has been saving in your Google account, much less be able to manage them at will in the same way you can do with those saved by Chrome.
What recommendations would you give to someone considering this product?
The Google password manager is enabled by default, but in the event that you have or you have disabled it and want to make it work again, once inside the Passwords section within the Chrome Settings, activate the option Ask if I want to save passwords. From now on, every time you type a new password Chrome will ask you if you want to save it so you don't have to remember it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity