Silktide

Multiple Language Support

Support of multiple languages, including double-byte languages.

Reporting and Analytics

The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Navigation Tracker

Ability to track and make adjustments to allow for better orientation such as hiding images or muting sounds, providing hover guides or providing a reading mode

Accessibility Profiles

Pre-built adjustments that together address the needs of a specific disability and can be applied automatically to the website.

Content Tracker

Ability to track adjustments to how the content is displayed such as text scaling, font size, alignments etc.

Compliance Audits and Certification

Provides certification and statements of accessibility compliance in preparation of audits.

Maintenance

Automatically rescanning to perform maintenance checks to determine new accessibility issues.

Color & Display Tracker

Ability to track and make adjustments to the website's text and background colours, saturations and contrasts

Automatic Evaluation Tool

Scans the website and detects any potential accessibility errors, summarizing in a report or export.

Compliance

Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.