What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Shubhanghi B.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2024
Extravagant product
Likeliness to Recommend
What differentiates Shopify from other similar products?
It has broad audience segmentation and great security which attracts most
What is your favorite aspect of this product?
Streamline shopping and makes easiest
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Who do online shopping should use this because it is best to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alex G.
- Role: Operations
- Industry: Apparel
- Involvement: End User of Application
Submitted Aug 2024
Empowers businesses to grow and thrive online!
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify stands out for its ease of use, scalability, and extensive ecosystem. It offers an intuitive interface for quick setup, making it accessible for businesses of all sizes. With a vast array of apps, themes, and integrations, Shopify allows for extensive customization. It also includes built-in features like secure payment processing, SEO tools, and multi-channel selling, providing a comprehensive solution for e-commerce success.
What is your favorite aspect of this product?
My favorite aspect of Shopify is its user-friendly interface. It allows users to set up and manage their online stores with ease, even without technical expertise. This simplicity, combined with powerful features and customization options, makes it an excellent choice for both new and experienced e-commerce entrepreneurs.
What do you dislike most about this product?
One drawback of Shopify is its transaction fees for using external payment gateways, which can add up for businesses with high sales volumes. While Shopify Payments eliminates these fees, some users may prefer more flexibility in payment options without additional costs.
What recommendations would you give to someone considering this product?
For someone considering Shopify, I recommend starting with a clear understanding of your business needs and goals to choose the right plan. Take advantage of the free trial to explore the platform’s features and assess its fit for your store. Focus on customizing your store with relevant apps and themes from the Shopify ecosystem to enhance functionality. Pay attention to transaction fees if you use external payment gateways, and consider using Shopify Payments to avoid additional costs. Lastly, make use of Shopify's extensive support resources and community to get the most out of the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alison G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2024
Very easy to use great customer service
Likeliness to Recommend
What differentiates Shopify from other similar products?
I think is is a very professional system to use and easy. Great customer service if you do get stuck
What is your favorite aspect of this product?
I just like everything about shopify, its easy to use
What do you dislike most about this product?
Nothing to dislike about this
What recommendations would you give to someone considering this product?
Take a good look at what you want from the system, it provides most things
Pros
- Performance Enhancing
- Efficient Service
- Respectful
- Fair
