What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
- Role: Finance
- Industry: Entertainment
- Involvement: End User of Application
Submitted Dec 2021
"Fantastic product!"
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Julia P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2022
Likeliness to Recommend
Pros
- Respectful
- Inspires Innovation
- Saves Time
- Helps Innovate
Cons
- Less Reliable
- Commodity Features
- Less Effective Service
Leonel V.
- Role: C-Level
- Industry: Apparel
- Involvement: End User of Application
Submitted Dec 2021
The fastest way to start an effective e-commerce
Likeliness to Recommend
What differentiates Shopify from other similar products?
How easy it is to have the shop up and running
What is your favorite aspect of this product?
Easy of use
What do you dislike most about this product?
No evolution from my perspective
What recommendations would you give to someone considering this product?
If you are looking for a complex e-commerce this might be not the one. If you want everything you need to start as sson as possible on an elegant way... There you go!
Pros
- Altruistic
- Generous Negotitation
- Reliable
- Enables Productivity
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service
