What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Pablo Rafael P.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2024
Fantastic!
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify stands out with its user-friendly interface, extensive app ecosystem, scalability for businesses of all sizes, built-in payment processing, and strong support for multi-channel selling.
What is your favorite aspect of this product?
My favorite aspect of Shopify is its ease of use. It allows anyone, even without technical expertise, to set up and manage an online store quickly while offering scalability as the business grows.
What do you dislike most about this product?
What I dislike most about Shopify is its transaction fees when not using Shopify Payments, which can add up and reduce profitability, especially for small businesses.
What recommendations would you give to someone considering this product?
When considering Shopify, evaluate the total cost, including monthly fees, transaction costs, and app expenses. Take advantage of the free trial to test its user-friendliness and suitability for your needs. Leverage Shopify’s extensive app marketplace for additional features. Use Shopify Payments to avoid extra transaction fees. Consider your long-term growth; choose a plan that will scale with your business. Additionally, review customer support options and available integrations to ensure they align with your business requirements.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Rohit s.
- Role: Student Academic
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2024
Shopify has a designer template
Likeliness to Recommend
What differentiates Shopify from other similar products?
Here we can make our own website to sell products and that’s soo good for our products. We can boost our selling of our products or it’s so reliable.
What is your favorite aspect of this product?
User interface is soo good we can host a website with this so easily. We the sellers can address any products for sell
What do you dislike most about this product?
Nothing to dislike because it is working perfectly
What recommendations would you give to someone considering this product?
Shopify is the option for online business and the best part is we can host a website to sell and so easy to use interface and many more things
Pros
- Helps Innovate
- Efficient Service
- Client Friendly Policies
- Fair
Phumzani M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
User friendly but a bit costly for beginners.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Although there are differences, they are not that huge gap. I believe they have increased their security features to keep users information safe.
What is your favorite aspect of this product?
The number of store you can have is unlimited.
What do you dislike most about this product?
As far as I know there is no or less training for beginners and the price is unreasonable.
What recommendations would you give to someone considering this product?
I would just say this is the good online business platform where anyone can run multiple businesses without any massive startup paperwork and gain adequate profits on your trading and hard work.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
