What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Engr. Asif Ali K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
User-friendly but everything is paid and premium.
Likeliness to Recommend
What differentiates Shopify from other similar products?
It has simple and user-friendly interface. First time I used Shopify I don't have enough knowledge of coding. So I was looking for someone who design e-commerce store for me. But when I come to know about Shopify then I used it and design my store just drag and drop. It has very creative and useful features. It not only save my time but also save my money and effort on coding. I think anyone can make his own store on Shopify without hiring any developer. I can say that Shopify make my life easier. Now I use it to make e-commerce stores for my clients in short time and get the amazing amount and reviews.
What is your favorite aspect of this product?
It's simplicity and it's quick support.
What do you dislike most about this product?
I think almost everything is good but sometimes while working on Shopify it becomes hang up and crashed. I don't know it is due to Shopify or some fault in my system or in Shopify. One more thing is that it should be available on local to work.
What recommendations would you give to someone considering this product?
I recommend everyone who want to increase his business sales though online store he should have use Shopify for online store because no other platform can give you the features like Shopify. It is simply and user-friendly. If you don't know I to code or you want to save your time and money then everyone should go for Shopify.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Aditya R.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Dec 2021
Truly #1 eCommerce platform with loads of features
Likeliness to Recommend
What differentiates Shopify from other similar products?
Integration is super easy, eg: Google Ads and Facebook can be integrated into Shopify in less than 5 minutes. The feed management is easy to set up and customize. Data flow to Google Merchant Center from Shopify is seamless and almost effortless. I could create Facebook and Instagram shop in the very first attempt without having any technical issues.
What is your favorite aspect of this product?
Features and functionality and integration with Google Ads and Facebook/Instagram.
What do you dislike most about this product?
It's a premium product and comes with higher charges in comparison to other vendors.
What recommendations would you give to someone considering this product?
Not recommending it to someone who has just started their business. A business that has been for a while and wants to get more return on its investment with loads of features and wanted to expand should opt for Shopify.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Nelida S.
- Role: Sales Marketing
- Industry: Education
- Involvement: Initial Implementation
Submitted Dec 2021
A Buffet of Options for Your Investment
Likeliness to Recommend
What differentiates Shopify from other similar products?
The ease of adding new products. Everything at your fingertips but also categorized
What is your favorite aspect of this product?
The ease of finding Clients, Products and Credits
What do you dislike most about this product?
After the creation of Credits/Gift Cards the CODES are not easily visible to user (NOT CLIENT) to get to apply to present order.
What recommendations would you give to someone considering this product?
I would get the total understanding of what YOU need. Look to all the features Shopify Offers and make sure it is a good match. Have an open mind of the possibilities what Shopify Offers as your Company Grows. The Possibilities are Endless!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
