What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Michael G.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great features, great marketplace apps
Likeliness to Recommend
What differentiates Shopify from other similar products?
It's a great standalone product, but the thing that would stop me from moving anywhere else is the app marketplace and ecosystem.
What is your favorite aspect of this product?
The app ecosystem means there is always a way to solve a problem or find a way to do something that on another platform would be highly technical, if not impossible.
What do you dislike most about this product?
Would love to be able to customize some elements without having to touch the coding files.
What recommendations would you give to someone considering this product?
Research the apps on the app store to build your tech stack that can achieve what you want to achieve.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brett F.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Feb 2022
I love Shopify. It's the best there is.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify's platform is easy to use and the checkout process is the best there is. I would definitely recommend it.
What is your favorite aspect of this product?
I love not having to manage the checkout process. The product management is great. The servers are great.
What do you dislike most about this product?
I don't like that you are forced to add and pay for apps to get functionality that you need. Editing pages that aren't the home page gets difficult because the layout options are so limited without paying for apps.
What recommendations would you give to someone considering this product?
Definitely use Shopify.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sophie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Shopify helps you in create development stores
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify helps you in create development stores. If you are starting your online site for the first time it is very easy to operate. It is customizable. You can create your online store easily from the scratch. When you add a certain product, it processes on sale in few minutes. It is integrated with several payment methods so easy for clients to pay for products.
What is your favorite aspect of this product?
This platform has almost everything integrated in it we need as online store for different purposes whether it is accounting, marketing, or others. I think for online store this platform is better to use which offers you everything in single platform to run your store.
What do you dislike most about this product?
It is costly. Other platforms are offering same features but in low cost. It needs a lot of practice. Customer support is only provided in English.
What recommendations would you give to someone considering this product?
It is the well-suited platform for individuals to attract buyers and vendors. It is partnered with so many countries. It is also integrated with Instagram also allow users to go directly to Instagram page and shop from there as well. It is simple to update orders anytime.
Pros
- Unique Features
- Respectful
- Helps Innovate
- Continually Improving Product
