What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
DeBow P.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted May 2022
Always improving and innovating
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is an industry leader and it shows. It had the bandwidth in it's development team to listen and act on requested features for every user.
What is your favorite aspect of this product?
Customization options via add-ons
What do you dislike most about this product?
No parent/child relationship which means no roll up reporting for franchised business models
What recommendations would you give to someone considering this product?
Great interface that is easy to use and learn. Easy upkeep once you get it all set up. Abundant analytics.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Easiest solution to sell products online
Likeliness to Recommend
Pros
- Appreciates Incumbent Status
- Continually Improving Product
- Enables Productivity
- Helps Innovate
Paulo S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Making online purchases just got a lot easier
Likeliness to Recommend
What differentiates Shopify from other similar products?
Compared with the previous CE site, updating HP, product page, and collection page have become much more convenient. Since it can be operated intuitively without code, even I, who do not understand HTML and coding, can update the page site smoothly. In the case of our company, there is no programmer in charge of the EC, so it is important to be able to update without code. Since you can intuitively change the HP design, you can update the site frequently, which leads to increased sales. Also, in terms of cost, it's half the price of the platform you were using before.
What is your favorite aspect of this product?
Recently introduced to revamp the company's site It is possible to build an EC with a high degree of freedom using many applications. The point is that you can create a highly designed site without code and without the help of professionals. It is not a dream to build an EC site as a world-class enterprise using an application. I think it is the most promising platform in the CE industry in the future. As for the initial cost, the running cost is very low, so we can think of several things after introducing it for the time being.
What do you dislike most about this product?
Until you make a profit, you may feel that the monthly user fee is a burden. Since the usage fee is high if you include the application user fee.
What recommendations would you give to someone considering this product?
Until you make a profit, you may feel that the monthly usage fee is a burden. Since the usage fee is high if you include the application user fee. From the client's point of view, even from the buyer's, it is possible to create a simple and easy-to-understand CE site in as little as a week, and even without programming skills, it is possible to build a level that professionals can do. When I ask a question to the pre-producer, I usually get an immediate response and I think the biggest merit is that the problem is solved quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
