What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Sandra Milena M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Sep 2022
Shopify is a simple and intuitive platform
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is very easy to use and allows a variety of options to design your virtual store according to the size of the business. In addition, it offers online support in case of any doubt.
What is your favorite aspect of this product?
Possibility of customizing it according to need, with easy-to-create settings. Possibility to buy new capacities that are required for the store.
What do you dislike most about this product?
That charges an extra commission per transaction. that does not have a fixed cost
What recommendations would you give to someone considering this product?
It is a good product, especially for the b2c market.
Pros
- Transparent
- Security Protects
- Client Friendly Policies
- Fair
Katlyn H.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2022
Customizable, and easy to use for beginners.
Likeliness to Recommend
What differentiates Shopify from other similar products?
It has a large number of apps and third-party extensions that you can use in order to create your website to make it how you want it to be.
What is your favorite aspect of this product?
The level of creativity that you can use when creating your store, there are so many different options that you can really create something special.
What do you dislike most about this product?
that it can be more expensive than it appears to be. There are transaction fees on top of the monthly fees. And if you use certain apps, they cost more too.
What recommendations would you give to someone considering this product?
I would reccomend it, as it is a great platform that allows you to be as creative as you want to be, but beware, depending on what apps you use and how much you sell, it is more expensive than it appears at first.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Nathan B.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Jul 2022
Lots of great features, easy to use!
Likeliness to Recommend
What differentiates Shopify from other similar products?
It's very easy to set up and looks great
What is your favorite aspect of this product?
How easy and quick it was to set up
What do you dislike most about this product?
Some of the templates weren't set up for certain business models. But after some searching you can probably find one for any business model.
What recommendations would you give to someone considering this product?
It's very quick and easy to set up, I would reccomend for anyone getting into e-commerce!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
