What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Not worthy enough. Consider other options
Likeliness to Recommend
Pros
- Trustworthy
- Enables Productivity
- Respectful
- Transparent
Cons
- Commodity Features
- Inhibits Innovation
- Slower Product Innovation
Enrico R.
- Role: Finance
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Nov 2022
Very good product
Likeliness to Recommend
What differentiates Shopify from other similar products?
Easy to use
What is your favorite aspect of this product?
Reports stats
What do you dislike most about this product?
Cost and implementation
What recommendations would you give to someone considering this product?
If you need a easys way to make a site get it
Pros
- Reliable
- Saves Time
- Helps Innovate
- Performance Enhancing
Baptiste D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to use, hard to master
Likeliness to Recommend
What differentiates Shopify from other similar products?
Many templates available, ready to start selling in minutes
What is your favorite aspect of this product?
Customization of ready-made templates
What do you dislike most about this product?
No native subscription model
What recommendations would you give to someone considering this product?
Try it out for free, you will know within a week if you like it or not.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Caring
