What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Order Portal
Payment Processing
Content Management
Integrated Search
Reporting and Analytics
Retargeting Capabilities
Content Localization
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Shopify Reviews
Michael D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2023
Fantastic Product!
Likeliness to Recommend
What differentiates Shopify from other similar products?
More advanced features.
What is your favorite aspect of this product?
Easy to create ads.
What do you dislike most about this product?
Nothing really!
What recommendations would you give to someone considering this product?
Definitely go for it! We love shopify.
Pros
- Trustworthy
- Fair
- Helps Innovate
- Continually Improving Product
Harshit A.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great deal for all E-commerce needs!
Likeliness to Recommend
What differentiates Shopify from other similar products?
It's ease of implementation, user friendly UI and reporting analytics makes it different from all other products. Shopify provides many amazing themes and designs you can apply on your store within seconds and can customise accordingly.
What is your favorite aspect of this product?
I can easily manage all my orders, inventory, delivery from just a single place.
What do you dislike most about this product?
Customer support and time consumed provided can be improved more.
What recommendations would you give to someone considering this product?
If you're starting your e-commerce business or a drop-shipping store, Shopify is best choice as it acts as one stop shop for all your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Karan T.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Dec 2023
Shopify is the only platform you should consider
Likeliness to Recommend
What differentiates Shopify from other similar products?
They're a market leader. It is great for startups looking to scale, it is equally great for established e-commerce businesses. They have a breadth of features.
What is your favorite aspect of this product?
Anyone can learn about shopify and setup their own store. It supports integrations with other popular SaaS apps like klaviyo/mailchimp/instagram feed/junip(product reviews) and more.
What do you dislike most about this product?
Nothing really, but if I had to say something - I would say the cost. It can be a little expensive for startups just starting out but I guess if the product is this good, you shouldn't mind paying this price.
What recommendations would you give to someone considering this product?
I don't think any other products come even close. Almost all new age marketing/analytics tools integrate with shopify so you know that the company is doing something right. I am aware of their free trial too, so you should definitely consider that if you're on the fence.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
