What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Payment Processing
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Roushan K.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2025
"Awesome ecommerce product "
Likeliness to Recommend
What differentiates Shopify from other similar products?
SHOPIFY is a tool where we need minimum supports of it for implemention our store on the same and Ample numbers of features which can help us to take and ship the orders from this platform and also we can use marketing tool which can be integrated easily also logistics management tools can be integrated easily.
What is your favorite aspect of this product?
Integration features and extentsion
What do you dislike most about this product?
Not versatile than custom designed ecommerce platform but it;s good to start business.
What recommendations would you give to someone considering this product?
Yes, please any kind of business which you want take on Internet please choose Shopify .it's value added things in the business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Derrick G.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2024
A reliable ecommerce product.
Likeliness to Recommend
What differentiates Shopify from other similar products?
The software ensures a simplified precision marketing and online business management.
What is your favorite aspect of this product?
Agility of the platform in handling massive eCommerce tasks without downtimes.
What do you dislike most about this product?
The product has excellent services. It has also met our expectations.
What recommendations would you give to someone considering this product?
For a reliable ecommerce software with modern analytics features and excellent customer services, these is the product to go for.
Pros
- Efficient Service
- Effective Service
- Inspires Innovation
- Caring
Sumit G.
- Role: Finance
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Dec 2024
Great platform for e-commerce
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify stands out with its user-friendly interface, extensive app integrations, and reliable customer support. It's ideal for businesses of all sizes looking for scalability and ease of use.
What is your favorite aspect of this product?
My favorite aspect of Shopify is its simplicity and ease of use, allowing anyone to quickly set up and manage an online store without technical expertise.
What do you dislike most about this product?
The main downside of Shopify is its transaction fees, which can add up if you're not using Shopify Payments. This can make the platform more expensive for some users.
What recommendations would you give to someone considering this product?
I recommend Shopify for its ease of use and scalability, but make sure to account for transaction fees and consider if the app integrations meet your specific needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
