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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Vijay K.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Customizable shopping experience creators

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Built for Growth -Handles high traffic & transactions seamlessly. Tailor-Made -Extensive customization for unique branding & experiences. Priority Support -Dedicated account managers & faster response times.

What is your favorite aspect of this product?

Get valuable insights to optimize business.

What do you dislike most about this product?

Shopify Pulse might not be ideal for businesses needing broader analytics.

What recommendations would you give to someone considering this product?

Take advantage of a free trial to see if Shopify Pulse fits your workflow and offers valuable insights.

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Meet D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Robust E-commerce Solution with Shopify Plus

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

It stands out for its scalability, offering advanced features and customization options for large enterprises. Its integration with various sales channels and dedicated support set it apart from other e-commerce platforms.

What is your favorite aspect of this product?

It is user-friendly which makes it easy for business to manage their online stores.

What do you dislike most about this product?

one aspect I find challenging about Shopify Plus is the cost.

What recommendations would you give to someone considering this product?

Only one thing "Just go for it."

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Emma B.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

In Shopify Plus, personalize landing pages

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus provides marketers with unparalleled flexibility in tailoring landing pages to meet specific branding and marketing strategy requirements. The platform offers customizable templates and full control over HTML, CSS, and JavaScript, enabling marketers to execute their vision with precision. Unlike its counterparts, Shopify Plus seamlessly integrates with leading email marketing platforms, allowing for streamlined synchronization and automation of email campaigns with tailored landing pages.

What is your favorite aspect of this product?

The program offers comprehensive analytics on user behavior. It allows for efficient tracking of landing page performance and provides crucial insights for strategy refinement. Shopify Plus automatically optimizes landing pages for mobile devices, ensuring a seamless and responsive user experience across all platforms. For businesses with aggressive growth targets, the program offers unparalleled scalability, handling high traffic volumes without compromising performance.

What do you dislike most about this product?

Shopify Plus provides a solid foundation, but some users may find the limited integration options with certain third-party apps to be restrictive. Novice users seeking simple setups may face a slight learning curve due to the platform's robust customization capabilities.

What recommendations would you give to someone considering this product?

However, Shopify Plus is an essential tool for driving conversions with its seamless integration of landing pages and email campaigns, comprehensive analytics, and strong customization capabilities. Its scalability and mobile optimization further solidify its value proposition, effectively positioning themselves for accelerated growth and increased revenue. By recommending Shopify Plus to others, businesses can unlock untapped potential.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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