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What is Shopify Plus?
Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.
Company Details
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Get AssistanceShopify Plus Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify Plus.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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97 Plan to Renew
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85 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify Plus?
Pros
- Efficient Service
- Inspires Innovation
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Shopping Cart Management
Catalog Management
Payment Processing
Reporting and Analytics
Guided Selling
Order Management
Content Management
Integrated Search
Multi-Storefront
Content Localization
ERP Integration
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Shopify Plus Reviews
Birley B.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2025
Evaluating Shopify Plus for E-Commerce Success.
Likeliness to Recommend
What differentiates Shopify Plus from other similar products?
Shopify Plus is recognised in the eCommerce world for its ability to handle growth and flexible features, targeting merchants who see a large number of sales. The powerful infrastructure makes it easy for businesses to create online stores that fit their unique branding and operational needs.
What is your favorite aspect of this product?
One thing I like most about Shopify Plus is its ability to handle unlimited growth for businesses. Shopify Plus deals well with both heavy traffic and lots of inventory, allowing merchants to grow without facing any problems with site performance or downtime at busiest times.
What do you dislike most about this product?
The high cost of Shopify Plus could make it difficult for startups and small businesses to consider it as an option. With both regular monthly payments and extra fees for some payment gateways, the costs can mount up and make it hard for new business owners to use Shopify Plus.
What recommendations would you give to someone considering this product?
If you are interested in Shopify Plus, make sure to analyse what your business needs are and how much growth you expect. Make sure the platform can grow with your business as you meet your long-term ambitions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Immaculata C.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Feature-Rich Platform for High-Growth business
Likeliness to Recommend
What differentiates Shopify Plus from other similar products?
1) Multi-Channel Selling: Supports sales across web, mobile, social media, and marketplaces 2) Dedicated Support: Provides 24/7 priority support and a merchant success program
What is your favorite aspect of this product?
Advanced Customization: Allows custom checkout experiences and automation.
What do you dislike most about this product?
High price
What recommendations would you give to someone considering this product?
1) Customize the checkout process to improve conversions and reduce cart abandonment. 2) Use Shopify Flow, Launchpad, and Scriptsto streamline operations and reduce manual tasks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2025
Effective and friendly
Likeliness to Recommend
Pros
- Reliable
- Efficient Service
- Altruistic
- Client's Interest First
