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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Victoria S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Enables efficient store management

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Compared to other products, we've evaluated other systems, but we selected Shopify Plus for its ease of use, scalability, and superior customer support. The software addresses business problems such as efficient inventory management, customer experience personalization, and sales conversion optimization.

What is your favorite aspect of this product?

I like it because it is ideal for managing our online store and improving our presence in the market. Its scope of use includes creating customized e-commerce websites, integrating with multiple sales channels, and analyzing data for strategic decision making.

What do you dislike most about this product?

Advanced customization may require additional technical knowledge

What recommendations would you give to someone considering this product?

Overall, our experience with the software has been positive and we recommend its use to other businesses looking to improve their online presence and increase sales. are its ability to easily scale as our business grows, its wide range of integrated applications and resources, and its robust security system to protect customer data and financial transactions.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

Sahil k.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Great features, ease of integration.

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Ease pf integration and user friendly

What is your favorite aspect of this product?

Unlimited staff accounts

What do you dislike most about this product?

No differentiating feature from other softwares

What recommendations would you give to someone considering this product?

A great product. Must give it a try.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Sumit A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and amazing product!

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Ease of implementation, features, price, analytics reporting, product promotion

What is your favorite aspect of this product?

Product promotion, ease of checkout. payment processing, product display, ease of navigation

What do you dislike most about this product?

Pricey yet worthy

What recommendations would you give to someone considering this product?

Its a great tool for a mid to larger company- for smaller businesses they can implement with independent contracters.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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