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Shopify Plus Logo Award Winner Product Badge
Shopify Plus Logo Award Winner Product Badge
Shopify

Shopify Plus

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Shopify Plus
8.9 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Customer Order Portal

87

Catalog Management

87

Payment Processing

86

Content Management

85

Order Management

85

Reporting and Analytics

85

Content Localization

83

Integrated Search

83

Microsite Management

82

Retargeting Capabilities

80

Predictive Recommendations

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Business Value Created

84

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Customization

82

Vendor Support

81

Ease of IT Administration

81

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Shopify Plus Reviews

Muhammad S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Shopify Plus - Best Ecommerce Platform In Market

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus has numerous advanced features, easy customization, the ability to handle a huge amount of traffic, and greater automation abilities.

What is your favorite aspect of this product?

The favorite part is that it can handle huge traffic especially on events, it has both multichannel and omnichannel improvements, automated workflows, regular updates, and faster speed really makes it unique among others.

What do you dislike most about this product?

It doesn't have bigger issues, only sometimes gets stuck on payment processings, faced campaign analytics issues, and has higher pricing.

What recommendations would you give to someone considering this product?

Definitely recommended, as there is currently no other option available at this cost, and having similar features, it saves time, effort, gives more accurate results, and simply the best in the market yet.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

Alex D.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great product, is expensive

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

More features

What is your favorite aspect of this product?

Easier implementations and more features

What do you dislike most about this product?

Is Expensive for the initial kick-off of business digitalization. For bills, less than 50K is prefer used Shopify

What recommendations would you give to someone considering this product?

Use only if you billed more than 50K

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Farid C.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use and customer support.

Likeliness to Recommend

7 /10

What differentiates Shopify Plus from other similar products?

Simple time-saving’ nature of the platform

What is your favorite aspect of this product?

The rigid, simplified nature of the platform

What do you dislike most about this product?

lack of a multi-store architecture, preventing merchants from managing multi-brand setups.

What recommendations would you give to someone considering this product?

It is one of the most agile mainstream eCommerce platform on the market.

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Continually Improving Product

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