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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Amin L.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

flexible.reliable.affordable

Likeliness to Recommend

7 /10

What differentiates Shopify Plus from other similar products?

Shopify offers firm solution for small to mid slze ecommerce business. Shopify Plus is new product line for enterprise users. Being so young company and giving tough competition to woocommerce for lower market segment and magento to higher market segment reflects the product dependency company has in shopify

What is your favorite aspect of this product?

I liked the stats it shows on the dashboard that you are doing 2% of the sector where you are selling. Your abundant shopping card should be 7% and can be achieve by doing 1,2,3 things - so its amazing

What do you dislike most about this product?

It doesnt have features like magento and pricing like woocommerce. The monthly pricing for every app gets the shopify more expensive

What recommendations would you give to someone considering this product?

This is a good starter platform, even for large size businesses too. Remember the shopify comes with vanilla flavor, you got to buy app for everything and there is no free app and each app cost monthly minimum. But, if you can afford this, then shopify can be your partner in ecommerce

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Shopify Plus - Best Ecommerce Platform In Market

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus has numerous advanced features, easy customization, the ability to handle a huge amount of traffic, and greater automation abilities.

What is your favorite aspect of this product?

The favorite part is that it can handle huge traffic especially on events, it has both multichannel and omnichannel improvements, automated workflows, regular updates, and faster speed really makes it unique among others.

What do you dislike most about this product?

It doesn't have bigger issues, only sometimes gets stuck on payment processings, faced campaign analytics issues, and has higher pricing.

What recommendations would you give to someone considering this product?

Definitely recommended, as there is currently no other option available at this cost, and having similar features, it saves time, effort, gives more accurate results, and simply the best in the market yet.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

Alex D.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great product, is expensive

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

More features

What is your favorite aspect of this product?

Easier implementations and more features

What do you dislike most about this product?

Is Expensive for the initial kick-off of business digitalization. For bills, less than 50K is prefer used Shopify

What recommendations would you give to someone considering this product?

Use only if you billed more than 50K

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

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