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Shopify

Shopify Plus

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Shopify Plus
8.9 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Customer Order Portal

87

Catalog Management

87

Payment Processing

86

Content Management

85

Order Management

85

Reporting and Analytics

85

Content Localization

83

Integrated Search

83

Microsite Management

82

Retargeting Capabilities

80

Predictive Recommendations

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Business Value Created

84

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Customization

82

Vendor Support

81

Ease of IT Administration

81

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Shopify Plus Reviews

Afrina Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Having the finest client service

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Truly recommended - having the finest client service Pros: Upgrading is a no-brainer, particularly when you are at a certain income threshold. We'd never ever go over there again. It is simple to personalize. It is quite simple to integrate with third party applications. Maintaining a website is simple. Attractive frontend themes are one of Shopify's key features. They enhance the appearance and professionalism of the website.

What is your favorite aspect of this product?

Our company really appreciates the cheaper transaction charges. we also appreciate its ease of entry into worldwide market places, process flexibility, and specialized and devoted network of support and assistance.

What do you dislike most about this product?

There are numerous basic concerns with Shopify's environment, particularly how information of the customers is owned and maintained. Whenever you wanted to seek ease and comfort and savings in time, you might lose money as a result. Certain plugins cause the site's speed and performance to stop or slow down.

What recommendations would you give to someone considering this product?

Make a hard work to understand the entire system and improve your quality of life. If you've had a tremendous amount of task to accomplish, there will always be a highly automated solution to make it easier.

Pros

  • Effective Service
  • Generous Negotitation
  • Transparent
  • Helps Innovate

Ankit J.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and customise, but pricey

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Unique features

What is your favorite aspect of this product?

The customization and easy payment gateway integration

What do you dislike most about this product?

A bit pricey for low-end users

What recommendations would you give to someone considering this product?

If you want to avoid the technicalities of cart management then you must definitely go for it, as its integration is quite easy to manage.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Isménia M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2021

Best e-commerce platform

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

The difference between Shopify and other platforms is that it has an intuitive interface and easy-to-use features, such as ready-made layout, design and themes tools, which can be used even by people without experience in the field.

What is your favorite aspect of this product?

Shopify has a huge range of options for those who want to build a professional website. Among them, inventory and sales management, even the ease of integrating with different payment methods.

What do you dislike most about this product?

One of the difficulties you face with this application is the fact that it cannot calculate the shipping cost. And some bugs that come up from time to time

What recommendations would you give to someone considering this product?

Very practical, gives me great insights for my business. I recommend, let's not waste personal time download and start earning money

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Caring

Cons

  • Vendor's Interest First
  • Security Frustrates

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