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Shopify

Shopify Plus

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Shopify Plus
8.9 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Customer Order Portal

87

Catalog Management

87

Payment Processing

86

Content Management

85

Order Management

85

Reporting and Analytics

85

Content Localization

83

Integrated Search

83

Microsite Management

82

Retargeting Capabilities

80

Predictive Recommendations

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Business Value Created

84

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Customization

82

Vendor Support

81

Ease of IT Administration

81

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Shopify Plus Reviews

Mughal E.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

It certainly adds value to business

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

website integration and branding is at its best by Shopify plus

What is your favorite aspect of this product?

The shipping and tax calculator is my fav within Shopify business

What do you dislike most about this product?

It does not have a free trail which limits organisations to stick with it after using it

What recommendations would you give to someone considering this product?

Great online storefront and eCommerce marketing by Shopify plus but it's a little bit expensive for startups and small businesses, it does require technical knowledge of how to use it.

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

Cons

  • Less Caring

Xavier V.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Scaling your e-commerce platform with Shopify Plus

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Shopify plus goes beyond just being the average e-commerce provider. While for other providers, you have to focus on the tech and workflow side, with Shopify Plus, everything is performed automatically, meaning that more time can be spent on product development, sales and marketing, rather than spending time on the intricacies of web development.

What is your favorite aspect of this product?

Shopify Plus offer local payment methods as well as one-tap payment checkout, hereby increasing your chance for sales considerably. I also love the AR and 3D product features, which takes the customer purchase experience into an immersive environment, increasing sales and building loyalty.

What do you dislike most about this product?

Starting at $2000, Shopify Plus is not for the small businesses. While deployment is fast, this upfront cost each month, in case of unforeseen events like the Covid-19 pandemic, might be fatal to businesses which are struggling.

What recommendations would you give to someone considering this product?

If you are expanding your business to various countries, looking to trade in local currencies, boosting sales and getting bigger, faster and smarter, Shopify Plus will be of great help, with the least amount of disruption in your business. They are a reputable and trusted company. I recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prince ‎.

  • Role: Consultant
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great CMS for any ecommerce brand

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Its easy-to-use platform with tons of integrations is very useful for brands that are just starting out. Easy of use is the major USP.

What is your favorite aspect of this product?

Integrations to experiment with multiple strategies

What do you dislike most about this product?

Limited customization after certain limits.

What recommendations would you give to someone considering this product?

If you are a mid-segment e-commerce brand, it's worth trying. With Afterpay and Omnisend, it's a great combo.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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