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Shopify Plus Logo Award Winner Product Badge
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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Isménia M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2021

Best e-commerce platform

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

The difference between Shopify and other platforms is that it has an intuitive interface and easy-to-use features, such as ready-made layout, design and themes tools, which can be used even by people without experience in the field.

What is your favorite aspect of this product?

Shopify has a huge range of options for those who want to build a professional website. Among them, inventory and sales management, even the ease of integrating with different payment methods.

What do you dislike most about this product?

One of the difficulties you face with this application is the fact that it cannot calculate the shipping cost. And some bugs that come up from time to time

What recommendations would you give to someone considering this product?

Very practical, gives me great insights for my business. I recommend, let's not waste personal time download and start earning money

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Caring

Cons

  • Vendor's Interest First
  • Security Frustrates

Daniel B.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Shopify is a no brainer with their marketplace

Likeliness to Recommend

10 /10

What differentiates Shopify Plus from other similar products?

Shopify is easy for small business owners and doesn't require a ton of technical wherabouts. They have a huge marketplace that basically enables you to do anything and a community forum that can help guide you through any process.

What is your favorite aspect of this product?

The apps and the extensibility of features

What do you dislike most about this product?

customer support

What recommendations would you give to someone considering this product?

If you're a small business looking to sell online, buy this

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rachell W.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2021

Covers any commercial area

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Something that seems distinctive to me about this tool is that it allows the visualization of the response reports and customer reactions constantly and updating it directly from the new without the problem of data filtering or failures due to interactions without third-party permissions, it knows how to facilitate business processes professionally

What is your favorite aspect of this product?

I like the coverage of social networks from the first moment, it not only focuses on commerce through the company's website but also knows how to meet the needs of users and professionals to plan commercial strategies adapted to their industry and your Company

What do you dislike most about this product?

I have no problems it is quite efficient

What recommendations would you give to someone considering this product?

It is a tool to maintain direct contact with those responsible for sales and distribution in the same platform, with easy integration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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