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Shopify

Shopify Plus

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Shopify Plus
8.9 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
4% Neutral
95% Positive

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Respectful

Feature Ratings

Average 84

Customer Order Portal

87

Catalog Management

87

Payment Processing

86

Content Management

85

Order Management

85

Reporting and Analytics

85

Content Localization

83

Integrated Search

83

Microsite Management

82

Retargeting Capabilities

80

Predictive Recommendations

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Business Value Created

84

Ease of Implementation

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of Customization

82

Vendor Support

81

Ease of IT Administration

81

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Shopify Plus Reviews

Mohamed M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

le meilleur tous et simple a count abordable

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

SIMPLE CONFIGURATION Accept payments immediately and start accepting them. Avoid lengthy third-party activations by switching from configuration to sales with a single click. Shopify Payments is already installed on your account; all you have to do now is activate it.

What is your favorite aspect of this product?

Protect your payment details as well as your commercial data. Shopify Payments complies with PCI standards and processes 3D Secure transactions.

What do you dislike most about this product?

The visual editor does not include the Glisser-Déposer Support feature, which is only available in English. Shopify Payments (Shopify's payment service) is now unavailable in France.

What recommendations would you give to someone considering this product?

Dropshipping is an online company that allows you to make money via the use of an e-commerce site without having to invest a lot of money. This economic model allows you to sell a product to a customer without having to keep it in stock.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Matthias K.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Relatively affordable solution for enterprise

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Shopify was chosen for a variety of reasons, which includes cost, multiple site support, speed, and recommendations from dozens of retailers with whom we spoke. Features are totally unique and performed well in every situation. There are numerous apps available in the Shopify app store to help us achieve our goals.

What is your favorite aspect of this product?

Shopify Plus has grown in the market as an eCommerce competitor, offering many great benefits such as the ability to set up and launch our business in a matter of hours and manage everything from a single location, making the operations and IT departments' lives a lot easier. My favorite aspect about Shopify is how swiftly it increases our brand awareness and productivity.

What do you dislike most about this product?

There aren't so many things that I dislike about Shopify but our Launch Rep was a nightmare to work with. He couldn't answer any of our questions without consulting with other team members. In addition every time we open their edit order app, it will flash the page so we must refresh the page for it to remain so that we can use it.

What recommendations would you give to someone considering this product?

Choosing the right platform for an eCommerce business is one of the most difficult decisions a company will ever face. Shopify Plus allows you to quickly open a store and start selling, which is very appealing. The main factors that may entice you to use it are its simplicity, low cost, and quickness.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Jordan W.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Cutting edge technology for eCommerce

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Everything about the user interface is simple. It's easy to navigate between modules because it's straightforward and clear. It adapts to any screen size with ease, which is a major flaw with most competitors.

What is your favorite aspect of this product?

For us, Shopify Plus has been a game-changer. After deployment, conversion rates increased by 50%. The dashboards are fantastic, the uptime is excellent, and access to the app catalog saves development time in half. Shopify Plus is strengthening its capabilities and making it easier for businesses to deal with challenges. Shopify Plus support is also outstanding and provides a solution to all of our concerns.

What do you dislike most about this product?

In my experience I faced minor issues with it that can be covered with little effort, for example, the tool is a little pricey that cannot be afforded by everyone and the support team which is not good because when I need their need they are not available and not eligible to resolve issues.

What recommendations would you give to someone considering this product?

Shopify has come to power as an eCommerce giant, offering numerous advantages such as the ability to set up and launch your business in a matter of hours, as well as the ability to manage everything from a single location, making the operations department's and IT's lives much easier.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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